Sandeep
Coorparoo,QLD
Summary
Experienced and dedicated restaurant management professional with a strong background in daily planning and operations. Skilled in training and developing staff members to deliver exceptional service. Proficient in both front-of-house and back-of-house operations. Proven track record as a team leader, effectively managing staff and ensuring their success. Highly proactive manager with over 6 years of experience in team leadership within the hospitality industry. Background includes sales, management, and customer service in fast-paced settings.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Rich and Rare
10.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant Manager
Opa Bar and Mezze
10.2022 - 10.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant Manager
George’s Paragon Seafood Restaurant
10.2016 - 03.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Bar/waiter/Management
George’s Paragon Seafood Restaurant
12.2013 - 10.2016
- Company Overview: Brisbane
- Brisbane
Part time (Shop Management & Assistant Team Leader)
GORIZA PROPERTIES PTV LTD
01.2011 - 07.2013
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Worked with customer service representatives to handle escalated customer issues.
- Managed team workload to reach targets for specific tasks.
- Worked with customer service to handle escalated customer issues.
- Streamlined workflow processes through continuous analysis and improvement initiatives that reduced operational inefficiencies.
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
Education
Diploma of Leadership and Management -
Management Institute of Australia
09.2017
Diploma of hospitality Management -
Management Institute of Australia
09.2017
Certificate of English Language Proficiency -
Holmes Institute
06.2016
Bachelor of Business - Accounting
Kaplan Business School
04.2016
Intermediate English Language Course -
Kaplan International College
01.2014
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
- Point of Sale (POS) system operation
- Passion for customer satisfaction
- Menu development
- Business operations expertise
References
- Michael Tassis, Owner of Tassis Group, 0410 313 681
- Bhagchand Verma, Managing Director at Goriza Properties Ptv Ltd, +919896944816
Workavailability
Full Time
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Restaurant Manager
Rich and Rare
10.2023 - Current
Restaurant Manager
Opa Bar and Mezze
10.2022 - 10.2023
Restaurant Manager
George’s Paragon Seafood Restaurant
10.2016 - 03.2020
Bar/waiter/Management
George’s Paragon Seafood Restaurant
12.2013 - 10.2016
Part time (Shop Management & Assistant Team Leader)
GORIZA PROPERTIES PTV LTD
01.2011 - 07.2013
Diploma of hospitality Management -
Management Institute of Australia
Certificate of English Language Proficiency -
Holmes Institute
Bachelor of Business - Accounting
Kaplan Business School
Intermediate English Language Course -
Kaplan International College
Diploma of Leadership and Management -
Management Institute of Australia
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