Sandeep Kaur

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.

• Handled initial troubleshooting and escalation of service requests.
• Trained users on how to properly operate equipment and software programs.
• Used ticketing systems to manage and process support actions and requests.
• Identified and solved technical issues using variety of diagnostic tools and tactics.

Operating Systems: Operating systems, their functionalities, and administration.

Data Structures and Algorithms: Understanding fundamental data structures (e.g., arrays, linked lists, trees) and algorithms, and their application in problem-solving.

Software Engineering: Concepts related to software development life cycle, requirements analysis, project management, and software quality assurance.

Database Management Systems: Database design, SQL (Structured Query Language), normalization, and basic concepts of database management.

Operating Systems: The concepts of operating systems, process management, memory management, file systems, and basic system administration.

Computer Networks: The basics of networking, including protocols, networking models (like OSI and TCP/IP), network devices, and network security, are covered.