Sandeep Kaur
Alice Springs,NT
Summary
- Excellent decision-making and customer service abilities with nearly three years of experience working as an administration officer in the travel and finance team.
- Provided effective service delivery by acting as a team leader and demonstrating leadership.
- Excellent communication and interpersonal skills, with the ability to liaise with people at all levels in an informative, accurate and positive manner.
- Demonstrated ability to negotiate, problem solving leading towards positive results and proficiency in the use of Microsoft Office products, Word, Excel, Powerpoint and Outlook, with accurate word processing and data entry skills.
- Demonstrated ability to learn new systems and process very quick.
- A can-do attitude, flexible and mature approach to work tasks, and a willingness to learn.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administration Officer (AO4)
Department of Territory Families, Housing and Communities
Alice Springs , NT
2023.07 - Current
- Provided administrative support to senior management staff, including travel arrangements and document preparation.
- Work closely with cost center managers to meet their financial needs in compliance with agency policies, procedures, and financial resources. Gain a thorough understanding of cost centers and standard classifications.
- Manage procurement services, such as making purchases, communicating with suppliers, getting approvals, and setting up payments and purchase orders.
- Attending meetings and making recommendations for improving the finance and travel workflow in accordance with appropriate delegations and work protocols
- I am experienced in using a variety of financial and Travel systems such as NTGPAY, LIFT, CTM and TRIPS to ensure that financial services are delivered seamlessly.
- Providing updates and taking action on outstanding reports; assisting in pending invoices and acquittal.
- Collecting data from BOXI to produce comprehensive, user-friendly reports (based on Excel) that will facilitate teamwork.
- Verify the prompt acquisition of products and services, as well as the correct payment and tax invoice reconciliation.
- Addressing financial conflicts brought up by clients, vendors, and other parties on a regular basis.
- Monitoring the daily operations of the finance and travel team to ensure that all tasks are completed on time and efficiently.
- Exceeded specific team goals and resolved issues, partnering with staff to share and implement customer service initiatives.
- Keeping senior officials informed about the proper delegations, assist them in making timely decisions on payments related to children, operations, and staff.
- Achieved timeline and quality targets when organizing large volume of records.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Invoice coding and processing purchase orders are tasks that are included in my daily job duties.
- Assisting senior management in decision-making about the financial and travel needs of staff and clients of the organization.
- Assist in organizing both scheduled and unscheduled trips for employees, children in care, and other individuals associated with territory families, housing, and communities as needed.
- Collaborate with colleagues from different departments to provide exceptional service to clients, while following various administrative procedures and practices.
- Acting as a credit card and cab vouchers transaction verifier for the agency.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Acting as a contact person for building maintenance and repairs.
- Sitting in recruitment panels, assisting in shortlisting, reference checking and interviewing applicants.
- Developed and implemented effective operating procedures to boost team output while enabling each employee to perform tasks on their own.
Onestaff Officer (AO4)
Public and Primary Health, Department of Health
Northern Territory
2023.04 - 2023.06
- Enter ongoing rosters for PPHC staff in OneStaff, including any late variances
- Provide OneStaff helpdesk trouble shooting, advice and support
- Conduct audits via reporting programs on OneStaff for all mandatory compliance
- Correctly mirror staff movements and FTE changes between programs from PIPS to Onestaff
- Assist in the preparation of weekly/monthly/ad-hoc staff establishment reports to the General Manager
- Provide effective liaison service with Department of Corporate and Digital Development (DCDD) recruitment, employment services and payroll to ensure that a quality and timely service is provided
- Follow defined service quality standards, Workplace Health and Safety (WHS) policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces
Administration Officer (AO4)
Department of Territory Families, Housing and Communities
Alice Springs , NT
2022.05 - 2022.07
- Acting team leader
- Endorsing and sending Trips to delegates for approval
- Endorsing and sending Purachse requests to delegates for processing
- Following up on invoices with suppliers
- Assisting team with their queries
- Coding and Processing of invoice in EMIS
- Laise with suppliers and clients with purchase orders status
- Raising purchasing orders and making payments
- Booking, tracking and advising on travel arrangements for staff and clients as required
- Travel Acquittals, Ensuring the completion of TRIPS, attaching and adjusting information as required
- Maintain administrative control systems and maintain records
- Monitor flow of in incoming and outgoing email's and update information as required
- Creation of purchase orders
- Tracking and endorsement of Payment Requests
- Coding and processing of Invoices in EIMS
- Credit Card Payments and Acquittal of Corporate Credit Card
- Assisting new staff with training
- Assisting Business Manager with training spreadsheet
- Assisting director with CA child allocation spreadsheet
- General understanding on how to use CCIS to find case workers
Administration Support Officer (AO3)
Department of Territory Families, Housing and Communities
Alice Springs , NT
2020.09 - 2022.04
- Coding and Processing of invoice in EMIS
- Laise with suppliers and clients with purchase orders status
- Raising purchasing orders and making payments
- Booking, tracking and advising on travel arrangements for staff and clients as required
- Travel Acquittals, Ensuring the completion of TRIPS, attaching and adjusting information as required
- Maintain administrative control systems and maintain records
- Monitor flow of in incoming and outgoing email's and update information as required
- Creation of purchase orders
- Tracking and endorsement of Payment Requests
- Coding and processing of Invoices in EIMS
- Credit Card Payments and Acquittal of Corporate Credit Card
- Assisting new staff with training
- Assisting Business Manager with training spreadsheet
- Assisting director with CA child allocation spreadsheet
- General understanding on how to use CCIS to find case workers
Administration Support Officer (AO2)
NTPS with Territory Families
Alice Springs , NT
2020.06 - 2020.09
- Management of office equipment
- Maintaining a clean and enjoyable working environment
- Handling external or internal communication or management systems
- Managing clerical or other administrative staff
- Monthy audit
- Organizing, arranging and coordinating meetings
- Sorting and distributing incoming and outgoing post
- Managing staff movements
- Stock take
- Petty cash reconcilations and audit
- Managing NT Fleet- Vehicle Booking System
- Managing Northern Territory Pensioner Concession System
- Work with other administrative staff across the work unit to ensure compliance with a range of administrative procedures and practice requirements
- Establish and maintain administrative control systems and retain records
- Introduce new work procedures as required or instructed to maintain efficiencies within the Department
- Monitor the flow of incoming and outgoing mail and update information as required
- Prepare basic correspondence for the work unit with a high level of attention to detail
- Provide a professional reception service to the work unit
- Assisting with training new staff
- Confirming NTSRS member details
- Assisting Seniors and Concession card holders with general enquiries
- Organize the payment of Travel, Electricity and power concessions via PSC 4.0
Disability Support Worker
Linkup Australia Pty Ltd
Alice Springs , NT
2020.04 - 2020.08
- Assisting people to perform important daily activities
- Facilitating daily personal hygiene and dressing tasks
- Performing home based tasks such as food preparation and housework
- Undertaking tasks outside the home such as shopping
- Ensuring a varied program of social activities
- Providing emotional support and friendship
Retail Assistant
supermarket
2018.03 - 2020.01
- Team work
- Managing stock
- Handling telephone enquiries
- Working under pressureunsupervised
- Taking care of needs of diverse group of people
- Handling cash register
Education
Masters Degree in Master of Professional Accounting -
Southern Cross University Melbourne
02.2020
Masters Degree in MBA in Finance & Marketing -
Amritsar College of Engineering And Technology, Amritsar, India
04.2016
Skills
- Reporting Proficiency
- Accounting Understanding
- Credit and Collections
- File Management
- Calendar Management
- Administrative Support
- Schedule Maintenance
- Relationship Building
- Presentation Design
- Workflow Planning
- Customer Service
- Microsoft Office
- Cash Handling
- Excel
- MS Office
- Management
Certification
- Certificate of academic achievement award for scoring a good GPA
- OCHRE Card
Training And Certificates
- NTGPay
- Procurement
- CARE
- Merit Selection
- Onestaff
- MSExcel-Level 1 and 2
- Content manager
- Aggression Minimisation
- Mandatory Reporting of Child Abuse and Neglect
- Appropriate Workplace Behaviours
- HumanResourceServices
- Records Management and Privacy
- Mandatory Reporting of Domestic Family Violence
- Emergency Procedures and Response
- Microsoft Teams
- Information Sharing
- CCIS Admin Specific
References
1. Ritu Pandey - Business Manager (TFHC) - 0421984078
2. Patricia Bezerra - Workforce Relations Manager (DCDD) - 0448686127
3. Cornel Decosta - Strategic Project Officer (TFHC) - 0413753641
Timeline
Administration Officer (AO4)
Department of Territory Families, Housing and Communities
2023.07 - Current
Onestaff Officer (AO4)
Public and Primary Health, Department of Health
2023.04 - 2023.06
Administration Officer (AO4)
Department of Territory Families, Housing and Communities
2022.05 - 2022.07
Administration Support Officer (AO3)
Department of Territory Families, Housing and Communities
2020.09 - 2022.04
Administration Support Officer (AO2)
NTPS with Territory Families
2020.06 - 2020.09
Disability Support Worker
Linkup Australia Pty Ltd
2020.04 - 2020.08
Retail Assistant
supermarket
2018.03 - 2020.01
Masters Degree in Master of Professional Accounting -
Southern Cross University Melbourne
Masters Degree in MBA in Finance & Marketing -
Amritsar College of Engineering And Technology, Amritsar, India
- Certificate of academic achievement award for scoring a good GPA
- OCHRE Card
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