Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Sandeep Kaur

Summary

Dynamic Campaign Manager at IVE Group with a proven track record of launching over 600 successful marketing campaigns annually. Skilled in project coordination and business process improvement, I excel in building client relationships and analyzing performance data to drive results. Recognized for my strategic approach and effective team management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Campaign Manager

IVE Group
01.2023 - Current
  • Planned and launched approx. 600+ marketing campaigns in a year, handled them simultaneously ensuring timely delivery and quality execution for different clients.
  • Tailored marketing strategies for each client's unique goals, industry, and target audience.
  • Acted as the primary point of contact, building strong relationships, understanding client needs, and providing regular updates.
  • Collaborated with creative teams and IT specialists to develop custom content, visuals, and messaging for each client's campaign.
  • Manage budgets, quotes, and timelines, keeping projects within scope and cost-effective.
  • Tracked campaign performance, analyzed data, and made adjustments to improve outcomes.
  • Continuously tested and refined strategies to improve results across all campaigns.

Online Team Member

Woolworths Group
01.2021 - 06.2023
  • Deliver excellent customer service and demonstrate attention to detail and safety awareness.
  • Pack and prepare orders for online customers.
  • Preparing and consolidating the order placed by the consumers.
  • Quality analysis regarding the order before delivering to the consumer.
  • Conduct order audits, performing out of stocks.
  • Knowledge in inventory and merchandising to ensure stock is available and products are well-presented, adhering to strict quality standards.
  • Providing training to the new recruits and illustrating the code of conduct.
  • Earned high KPIs thanks to accurate and high-level performance.

Business Analyst

Builders Academy Australia
09.2022 - 02.2023
  • Utilized excellent communication, interpersonal, organizational, and negotiation skills to foster productive relationships with a diverse range of internal and external stakeholders.
  • Liaise with key stakeholders at all levels to communicate business requirements and specifications.
  • Detailed mapping of the business processes, and developing the detailed functional requirements behind the business processes.
  • Requirement Elicitation.
  • Compiling, refining & analyzing large sets of datasets to track business performance.
  • Creating daily weekly and ad-hoc reports by analyzing and evaluating data concerning sales, in MS Excel and BA tools.
  • Identifying gaps in the current market trends, preparing presentations and participating in team meetings with senior BAs.
  • Collaborating with Senior BAs & managers to effectively document business processes.
  • Reaching out to colleagues with mentors to establish an overall collaborative working relationship.
  • Assisting senior business analysts in CEO and management-level reports and presentations.
  • Tools used included MS Excel, Trello, MS PowerPoint, VETrak, and Salesforce.

Business Analyst

Federation University
04.2020 - 07.2020
  • Company Overview: Industrial Project
  • Participated in Market Research, In-depth Analysis, and comparison of a specific POS software (given by the client) with the latest POS softwares used in cafes & restaurants and delivered SWOT Analysis, PEST Analysis, Competitor analysis and GAP analysis of the subject.
  • Ability to identify the 'As Is' and 'To Be' processes.
  • Conducted detailed workshops and requirements gathering from multiple business stakeholders at all levels of the organization.
  • Track project budgets, scheduling and performance.
  • Process mapping and designing.
  • Led a team of 5 and conducted In-depth Analysis of business goals and process improvement techniques.
  • Carried out desk research of POS systems in the market and highlighted new trends.
  • Create and manage the product backlog and writing user stories and reports.
  • Collaborated with developers and product management team to assess project outcomes and improvements for future software features.
  • Conducted meetings with stakeholders to help them increase the accuracy of data being captured and better use their systems in future.
  • Created dashboards in PowerPoint, Excel and BI tools and used Trello for record keeping, Agile Sprint Methodology, Work Breakdown Structure, Draw.io for diagramming.
  • Received a High Distinction for this project and the client was pleased with the results and personally wrote a recommendation for me on LinkedIn.
  • Industrial Project

Education

Master of Technology - Enterprise Systems & Business Analytics

Federation University

Skills

  • Project coordination
  • Business process improvement
  • Campaign/project management
  • Team and people management
  • SWOT and GAP analysis
  • Competitor and resource analysis
  • Business process modeling
  • Requirement elicitation
  • Agile methodology
  • Business planning
  • Problem solving
  • Excel
  • PowerPoint
  • Word
  • Power BI
  • Tableau
  • Drawio
  • Lucid chart
  • JIRA
  • Trello
  • Netsuite

Certification

  • Business Analysis & Process Management (Coursera)
  • Power BI Desktop (Coursera)
  • Excel for Business Analysts (LinkedIn)
  • Data Visualisation: Storytelling (LinkedIn)
  • Virtual Internship Data Analysis (NSW Government Program)

References

Available upon request

Timeline

Campaign Manager

IVE Group
01.2023 - Current

Business Analyst

Builders Academy Australia
09.2022 - 02.2023

Online Team Member

Woolworths Group
01.2021 - 06.2023

Business Analyst

Federation University
04.2020 - 07.2020

Master of Technology - Enterprise Systems & Business Analytics

Federation University

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Sandeep Kaur