Summary
Overview
Work History
Education
Skills
Timeline
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Sandeep kaur

Hoppers Crossing,VIC

Summary

Compassionate professional with background in social and human service assistance. Skilled in providing support to diverse populations, including individuals with disabilities and those in need of mental health services. Strengths include effective communication, crisis intervention techniques, and development of personalized care plans. Successfully improved client well-being and facilitated community resource connections in previous roles. As a Personal Care Assistant with experience in assisting individuals with daily living activities, health care tasks, and providing emotional support. Strengths include effective communication, problem-solving abilities, and a strong sense of empathy. Significant impact made in previous roles by enhancing patient comfort, dignity, and quality of life through dedicated service and personalized care.

Overview

5
5
years of professional experience

Work History

Team Member

Coles Supermarket
Hoppers Crossing, VIC
11.2020 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained cleanliness and organization of store displays.
  • Collaborated with team members to meet daily operational goals.
  • Provided exceptional customer service to enhance shopping experience.
  • Maintained a clean and organized work area throughout shift.
  • Worked hard to learn required tasks quickly to maximize performance.

Personal Support Worker

Harmony homecare specialists
Melbourne, VIC
10.2020 - 12.2022
  • Maintained accurate documentation of client care and progress notes.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Developed positive relationships with patients by demonstrating empathy and respect for their needs.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.

Personal Care Assistant

Prodigy people
Melbourne, VIC
08.2020 - 12.2020
  • Assisted clients with daily living activities and personal hygiene needs.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained accurate records of client care and progress in documentation systems.
  • Communicated effectively with families about client needs and changes in condition.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.

Education

Diploma of Community Services

Acknowledge Education
Melbourne, VIC
07-2024

Certificate 3rd in Individual Support And Homecare

ALACC College
Preston, VIC
06-2021

Master of Counselling

Australian Institute of Professional Counsellors
Melbourne, VIC

Skills

  • Team collaboration
  • Documentation management
  • Client assessment
  • Emotional support
  • Conflict resolution
  • Personal hygiene assistance
  • Patient documentation
  • Mobility support
  • Client observation
  • Client rapport
  • Daily living activities
  • Behavior redirection

Timeline

Team Member

Coles Supermarket
11.2020 - Current

Personal Support Worker

Harmony homecare specialists
10.2020 - 12.2022

Personal Care Assistant

Prodigy people
08.2020 - 12.2020

Diploma of Community Services

Acknowledge Education

Certificate 3rd in Individual Support And Homecare

ALACC College

Master of Counselling

Australian Institute of Professional Counsellors

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Sandeep kaur