- Passionate about balancing physical health with mental and emotional wellness
- Cooking
- Community Cleanup
Sandeep kaur
Werrington NSW
Summary
Dedicated Housekeeping Room Attendant with a proven track record at Metro Marlow Hotel, excelling in time management and customer service. Enhanced guest satisfaction through meticulous cleaning and restocking, ensuring a welcoming environment. Skilled in maintaining hygiene standards and resolving guest concerns promptly, contributing to a positive hotel experience.
Overview
1
1
year of professional experience
Work History
Housekeeping Room Attendant , Customer Service
Metro Marlow Hotel
09.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
Graduate Diploma in ECT - Early Childhood Education
POLYTECHNIC INSTITUTE OF AUSTRALIA
05-2026
Skills
Time management (completing tasks efficiently)
Knowledge of cleaning chemicals and safety
Ability to follow health and hygiene standards
Laundry handling and bed making
Sweeping, mopping, vacuuming, and dusting
Restocking supplies and maintaining inventory
Trash removal and proper disposal
Reporting maintenance issues
Working independently and as part of a team
⸻
🛎 Customer Service Skills:
Friendly and polite communication
Listening to customer needs and concerns
Solving problems calmly and quickly
Greeting and assisting guests
Handling complaints professionally
Basic computer and telephone skills
Ability to work under pressure
Multitasking in busy environments
Providing accurate information about services
Team collaboration
Interests
Timeline
Housekeeping Room Attendant , Customer Service
Metro Marlow Hotel
09.2024 - Current
Graduate Diploma in ECT - Early Childhood Education
POLYTECHNIC INSTITUTE OF AUSTRALIA