Summary
Work History
Education
Skills
Availability
Languages
Timeline
Generic

Sandeep Kaur

fairfield,QLD

Summary

I am well organized person, friendly, self-motivated as well as consistent and hardworking. I enjoy interacting with people and working effectively independently and as a part of a team.

Resourceful Customer Service and Operations Analyst known for completing tasks with high productivity and efficiency. Skilled in data analysis, process improvement, and customer relationship management. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and exceptional service delivery.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Customer Service and Register

Albany Creek Bake House
, Qld
  • 3 years' experience in customer service and cash handling.
  • Analyzed customer service operations to identify improvement opportunities that enhanced service quality.
  • Developed customer service policies and procedures to standardize practices and elevate customer experience.

Kitchen Hand and Customer Service

The Kebab Shop
West End, Qld
  • Received deliveries of food items and stored them properly.
  • Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
  • Maintained a neat work station throughout shift hours.
  • Followed all health code guidelines when handling food items.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Inspected kitchen equipment for proper functioning before use.
  • Communicated effectively with co-workers regarding daily tasks assigned.
  • Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.

Customer Service

Cafe 63
Chermside, Qld
  • Worked for 6 months.
  • Assisted customers in navigating the website, placing orders, and completing payments.
  • Resolved customer complaints regarding services or products in a professional manner.
  • Maintained an organized filing system for customer records and service requests.
  • Implemented new processes to improve customer service efficiency.
  • Handled cash transactions accurately according to established policies and procedures.

Front of House

Subway,Indian Restaurant
Brisbane, QLD
  • Worked in various roles.
  • Provided leadership to Front of House staff by setting daily goals and objectives for team members.
  • Scheduled front of house staff to open, close and work dining room floor daily.
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
  • Developed and maintained relationships with vendors and suppliers for front of house needs.
  • Tracked attendance records for all Front of House employees while they were in training.
  • Developed recognition programs designed to motivate Front of House staff members.
  • Greeted and welcomed guests to the front of house area.

Chef

MK Café
New Farm, Qld
  • Currently working as a chef.
  • Planned menus, ordered supplies and managed kitchen staff.
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
  • Trained new chefs on proper cooking techniques and menu items.
  • Maintained a clean work environment by adhering to sanitation policies and procedures.
  • Prepared high-quality dishes according to established recipes.
  • Checked quality of raw materials before use.
  • Resolved customer complaints regarding food quality or service issues.
  • Managed daily operations of the kitchen including scheduling shifts for staff.
  • Stored foods correctly using correct storage containers and labelling systems.

Cook

The dawg boys
Burpengary , Qld
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Monitored stock levels of food items and ordered more when necessary.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Assisted in developing new recipes or modifying existing ones for better taste or efficiency.

Cook

Sushi train
Taigum , QLD
  • Monitored food safety practices to maintain health standards.
  • Operated kitchen equipment safely and efficiently during food preparation.
  • Adapted recipes to accommodate dietary restrictions and preferences.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Chef

Aroma Italian Restaurant
Ascot, QLD
  • Prepared diverse menu items following established recipes and presentation standards.
  • Managed kitchen inventory, ensuring freshness and quality of ingredients.
  • Trained new kitchen staff on food preparation and safety procedures.
  • Monitored cooking times and temperatures for food safety compliance.
  • Checked quality of raw materials before use.
  • Stored foods correctly using correct storage containers and labelling systems.
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
  • Inspected kitchen equipment for cleanliness and functionality prior to use.
  • Exercised portion control for items served, eliminating waste.
  • Planned menus, ordered supplies and managed kitchen staff.
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Kept up to date with current culinary trends, as well as health and safety regulations.
  • Developed creative ideas for special events or promotions involving food preparation or presentation.
  • Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
  • Supervised team members during meal service to ensure accuracy of orders.
  • Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
  • Met with clients to discuss menus and meal options for banquets.

Chef

Andonis cafe
Brisane , QLD
  • Prepared diverse menu items following recipes and culinary standards.
  • Maintained cleanliness and organization in the kitchen area at all times.
  • Collaborated with team members to ensure efficient meal service during peak hours.
  • Assisted in inventory management and ordering of kitchen supplies as needed.
  • Monitored food safety practices to ensure compliance with health regulations.
  • Trained new kitchen staff on proper cooking techniques and equipment use.
  • Developed seasonal specials by experimenting with local ingredients and flavors.
  • Developed creative ideas for special events or promotions involving food preparation or presentation.

Education

Bachelor of Business Management -

Holmes Institute

Skills

  • Sales Support
  • Complaint Handling
  • Order Fulfillment
  • Sales Promotion
  • Interpersonal Communication
  • Customer Communication
  • Teamwork and Collaboration
  • Multitasking
  • Organizational Skills
  • Time management abilities
  • Decision-Making
  • Professionalism
  • Effective Communication
  • Menu planning
  • Food safety
  • Staff training
  • Inventory management
  • Quality control
  • Leadership skills

Availability

Full time

Languages

  • English
  • Punjabi
  • Hindi

Timeline

Cook

The dawg boys

Chef

MK Café

Front of House

Subway,Indian Restaurant

Customer Service

Cafe 63

Kitchen Hand and Customer Service

The Kebab Shop

Customer Service and Register

Albany Creek Bake House

Cook

Sushi train

Chef

Aroma Italian Restaurant

Chef

Andonis cafe

Bachelor of Business Management -

Holmes Institute

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Sandeep Kaur