Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sandeep Patil

Senior System Engineer
Mulgrave,VIC

Summary

Over 14 years of experience in the Information Technology industry. Experience in defining and implementing process improvements for IT Service Management, and Wintel Management. Expertise in Incident/ Service Request Management process and management of other ITIL processes. Leading the process improvements and implement best practices in Active Directory, Hyper-V Management, VMware and Datacentre operations. Identity access Management. Azure 900 Certified. (Cloud). Hands on experience on Azure AD connect. Migrating users from one forest to another forest using ADMT tool. Experienced on Azure Single Sign on Application. ADFS. Hands on experience on SAML SSO Integration and Auth 2.0. Conditional Access management. PIM Management. User and Group Management in Azure Cloud. Expertise and hands on Azure AD. Leading Operation and Maintenance of Wintel SLA Management, Wintel Asset Management, Capacity Management, Image Management. Poses excellent knowledge of server network functionality and hardware concepts. PIM management. Applying MFA on enterprise application. Working knowledge of SAML. Implement SSO for enterprise application. A dedicated team player with excellent communication and strong analytical skills. Working knowledge on Citrix XenApp. PowerShell scripting. Hands on Experience on DNS and Active directory. Hands on Experience on VMware 4.0,4.1, VMware 5.1 and 5.5 , VSpare, 6.0. Have experience on Active Directory, File, and Print Management experience. PowerShell scripting Experience. Experience on handling VCenter 6.0, 6.5, and 6.7. Print and File server Management. Managing Active directory with 67 Domain controller. ITIL certified. Hands on experience on VMware and Hyper V Management. Data Centre Management. Reliable System Engineer bringing 15 years of experience in system and network administration. Meticulous attention to detail with deep technical knowledge.

Overview

17
17
years of professional experience
1
1
Certification

Work History

System Engineer and Azure Active Directory SME

RCTP
05.2021 - Current
  • VMware-Server Management
  • Hyper-V management and configuration
  • Cluster Management and configuration
  • Hyper-V issue and troubleshooting Server Patching manually and through SCCM
  • Hands-on experience on Azure Active Directory
  • Hands on experience on Azure PIM Management
  • Planning and Implementing SSO (SAML) for SAAS Application
  • Manage and Troubleshoot AAD issue
  • Manage Office 365
  • Good understanding of SAML
  • SSO configuration on Azure AD for Gallery application and non-gallery application
  • Good hands-on experience on Role assignment in complex environment
  • Hands on Experience on Conditional Access roles
  • Good Understanding SAML token generation and expiration
  • AAD connect Experience
  • Identifying the Risk factors and highlight the risk to client and implement the strategies to resolve the issues permanently
  • Analysing and maintaining proper documentation of internal controls
  • Auditing the security principles on regular basis.
  • Maintained compliance with industry regulations by implementing stringent security measures across all network devices and systems.
  • Developed custom scripts for automating routine tasks, increasing overall productivity.
  • Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
  • Optimized application performance by utilizing load balancing techniques across multiple servers.
  • Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
  • Implemented server virtualization strategies, maximizing resource utilization and reducing operational costs.
  • Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
  • Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
  • Improved system efficiency by implementing and optimizing hardware and software components.

Azure Active Directory SME

ANZ Australia (Wipro)
05.2020 - 06.2021
  • Good hands-on experience on Azure Active Directory
  • Hands on experience on Azure PIM Management
  • Planning and Implementing SSO (SAML) for SAAS Application
  • Manage and Troubleshoot AAD issue
  • SAML Good hands-on experience on Role assignment in complex environment
  • Hands on Experience on Conditional Access roles
  • Good Understanding SAML token generation and expiration
  • AAD connect Experience
  • Identifying the Risk factors and highlight the risk to client and implement the strategies to resolve the issues permanently
  • Analysing and maintaining proper documentation of internal controls
  • Auditing the security principles on regular basis.
  • Optimized application performance by utilizing load balancing techniques across multiple servers.
  • Streamlined communication between IT teams by establishing clear protocols and fostering a collaborative work environment.
  • Evaluated emerging technologies and recommended appropriate solutions to improve existing infrastructure.
  • Assisted in the development of disaster recovery plans, ensuring minimal impact on business continuity during unforeseen events.
  • Designed efficient processes for data backup and storage management, safeguarding vital company information from loss or corruption.

Data Centre and Wintel Lead Administrator

Munich-Re (Wipro)
09.2018 - 03.2020
  • Leading the process improvements and implement best practices in Active Directory, Hyper-V Management and Datacenter operations
  • Managing and leading Windows operation for APAC region covering 15 sites
  • Ensure all safety procedures are adhered to while performing work
  • Execution of all work of Data Center work process & procedure
  • Performing root cause analysis for operational issues Improve and build upon our existing automation tools for systems management Backup operations and logistics handling
  • Managing and leading Windows operation for APAC region covering 15 sites
  • Commissioning and decommissioning Server, network and other infra equipment's
  • Hands on experience VMware and Hyper V management
  • Domain controller, DHCP and DNS management on day to day basis
  • Adhering to the ITIL best practices for incident management, change management, capacity management and service request handling.

Wintel Technical Specialist -NBN Broadband Network (Wipro)

04.2015 - 09.2018
  • Being a part of Onsite support for Wintel with a team of 4
  • My day to day activities in the current role as follows: Managing and monitoring VMware, Wintel server, Managing AD domain Controllers, DHCP, DNS, Managing Group Policy Administrator, Print management, configuring and updating DNS Entry, Implementing and Setting up FTP server
  • Building new servers
  • Extensive knowledge on install and Configure VMware infrastructure Handling VMware
  • Performing P2V when it require
  • Migration Upgrade VMware File systems Setup and Configure High availability Services and load balancing
  • Installing and Configuring ESXI servers
  • Involved in Handling Customer escalations and have delivery of solutions to ensure customer satisfaction
  • Project Management for Software rolls outs across the Estate
  • Including Image Wintel onsite Lead for MTN East Africa Project Location(Kigali, Rwanda) (Wipro) August 2013 - 2015-March
  • Being a part of Onsite support for Wintel with a team of 7 (Uganda and Rwanda)
  • Managing and monitoring VMware, Wintel server, Citrix Xen App 4.5, Exchange 2007 SP1, and SLA Management, Asset Management, Release management & Capacity management
  • Being part of the Service Delivery discussions and reviews with the Customer
  • Involved in Handling Customer escalations and have delivery of solutions to ensure customer satisfaction
  • Project Management for Software rolls outs across the Estate
  • Including Image Management, Patch Management.

Wintel Administrator L2 and L3 Southern Water (UK project) (Wipro)

10.2011 - 03.2013
  • Being a part of offshore support for Wintel with a team of 6
  • Managing and monitoring Citrix Xen App 4.5, Exchange 2007 SP1, and SLA Management, Asset Management, Release management & Capacity management
  • Being part of the Service Delivery Discussions and Reviews with the Customer
  • Involved in Handling Customer escalations and have delivery of solutions to ensure customer satisfaction
  • Project Management for Software roll outs across the Estate
  • Including Image Management, Patch Management.

Lead Administrator -End User Computing

Client Company Name, Pitney Bowes Canada
06.2010 - 09.2011
  • Key Onsite Resource for Customer Head Quarters, Handled requests and escalations for VIP customers (Director and other board members)
  • Handled all kinds of End User Computing issues for desktops, laptops, IPads, blackberry, & printers.

System Analysist

Microsoft India (Wipro)
09.2006 - 06.2011
  • Worked as DFS and DFSR Administrator: Job responsibility includes as below
  • Installing DFS, DFSR components in 2003 R2 and 2008 R2 Server operating systems
  • Creating DFS root, link name and target path
  • Creating Replication group, Adding Servers into replication group
  • Creating one way and 2-way connection based on the customer requirement
  • Monitoring health report on daily basis and rectify the problem proactively
  • Helping co-worker in resolving replication issues
  • Providing necessary reports to the customer whenever required
  • Replicating content from Master server to the tail servers using force replication
  • Publishing software using software Deployment in GPO
  • Achievement: Microsoft Hyper -V Configured DFSR and added 250 servers
  • Configured DFSR in Cluster environment.

Education

Skills

undefined

Certification

Azure Fundamental

Interests

Travelling, meeting new people, visiting new places

Timeline

System Engineer and Azure Active Directory SME

RCTP
05.2021 - Current

Azure Active Directory SME

ANZ Australia (Wipro)
05.2020 - 06.2021

Azure Fundamental

02-2020

Data Centre and Wintel Lead Administrator

Munich-Re (Wipro)
09.2018 - 03.2020

Wintel Technical Specialist -NBN Broadband Network (Wipro)

04.2015 - 09.2018

Wintel Administrator L2 and L3 Southern Water (UK project) (Wipro)

10.2011 - 03.2013

Lead Administrator -End User Computing

Client Company Name, Pitney Bowes Canada
06.2010 - 09.2011

System Analysist

Microsoft India (Wipro)
09.2006 - 06.2011

Sandeep PatilSenior System Engineer