Hi I am here on 186 PR and looking forward to a fresh start. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Mental health Healthcare Assistant
NHS
United Kingdom, United Kingdom
10.2022 - 10.2023
Meet the basic needs of Mentally ill patients (Schizophrenia,Dementia,Multiple personality)
Support in personal care
Help in moving and handling
Meet the nutritional needs of patients
Escort in community leave
Work co-operatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care
Understand own level of responsibility and accountability in relation to senior health care assistant /Management
Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family, visitors and colleague
Through practice demonstrate an understanding of Duty of Care and how this contributes to safe practices
Attend training and supervised practice under management
Identify learning and development needs and produce a personal development plans with the management
Achieve and maintain competence in mandatory and statutory training associated with the role
Complete documentation of care
Promote the good image of management at all times
Restrain patients under MAPA protocols.
Mental Health Support Worker
Cygnet Health Care
United Kingdom, United Kingdom
03.2021 - 09.2022
Support in personal care
Help in moving and handling
Meet the nutritional needs of patients
Escort in community leave
Work co-operatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care
Understand own level of responsibility and accountability in relation to senior health care assistant /Management
Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family, visitors and colleague
Through practice demonstrate an understanding of Duty of Care and how this contributes to safe practices
Attend training and supervised practice under management
Identify learning and development needs and produce a personal development plans with the management
Achieve and maintain competence in mandatory and statutory training associated with the role
Complete documentation of care
Promote the good image of management at all times.
Support Worker
Brandon Trust
United Kingdom, United Kingdom
11.2020 - 03.2021
Helping with personal care
Taking all the clothes and aprons for laundry and keep it clean
Clean all the surfaces including the floor of wards as well as rooms and kitchen.
Senior Sales Officer
Novelty Bookshop
Maldives, Maldives
09.2012 - 02.2020
Worked as a Senior Sales officer till March 2019 and promoted to Sales In-Charge from April 2019 onwards
Handles sales to most of the star hotels and top resorts in Maldives. Also handled walk-in guests at the shop with tourism related products including books and publications.
Handles sales of stationeries to all the Resort clients of Novelty Bookshop
Calling customers regularly and keeping good relationship with them
Communicate with the customers via e-mails and Phone
Making quotes as per request from customers, follow up, receive PO and then place the sales orders for delivery
Track the delivery till the end point
Have experience in doing invoices from different stock bins
Identify and Generate new sales leads
Monitoring competitor activities and pricing structures.
Recommending improvements in products or services based on customer feedback.
Used cold calling and networking to sell products and services.
Maintaining MOU data and doing invoices for them
Introducing innovative ideas to please the clients and improve the sales
Using Everest Advanced Edition Software and have wide knowledge in the same
Making list of required items, toners and other stationaries, monthly and forward to procurement
Communicate with Procurement in order to keep track of best moving items
Presenting reports in weekly meetings.
Negotiating contracts with customers and suppliers.
Creating presentations for prospective clients to explain product features and benefits.
Maintaining relationships with existing customers while seeking out new opportunities.
Sales Executive
Sun DtP
kerala, India
07.2005 - 03.2012
First 3 years as a sales team member and last 4 years as Sales Supervisor (Sales Head)
Handles Sales of Copier Papers, Toners, Cartridges, and Computers and so on
Taking Stock and maintaining the stock intact
Have leaded the Sales Team later.
Education
Bachelor of Science -
Mahatma Gandhi University
01.2005
Skills
Microsoft office
Team Work
Problem Solving
Healthcare Industry
Manual Handling
Organised
Multitasking
Customer Service
Time Management
Sales Reporting
Competitor Analysis
Sales Presentations
Sales Planning
Cold-calling
Closing Techniques
Sales and market development
Professional Networking
Sales analytics
Account Servicing
Sales Team Leadership
Suicide Prevention
Boundary Setting
De-Escalation Techniques
Goal Development
Confidentiality
Progress Monitoring
Care Delivery
Safety and risk assessments
Patient evaluations
Case Documentation
Mental health counseling
Building rapport
Conflict de-escalation
Behavioral Management
Patient support
Crisis Intervention
Developing relationships
Stress management techniques
Confidential records
Languages
English
Certification
Ready to undergo the necessary checks and training
Manager – Procurement & Commercial (Governance & Assurance) at Transport for NSWManager – Procurement & Commercial (Governance & Assurance) at Transport for NSW