SANDEEP SALURI
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
3
3
years of professional experience
Work History
STORE MANAGER
Liberty oil
05.2021 - 06.2022
- Addressed employee issues, performed corrective actions, and terminated employment when necessary
- Oversaw day-to-day store operations to foster efficient and profitable operations., Assisted customers with product selection, inquiries, and order customization requests
- Bagged, boxed, or gift-wrapped sold merchandise per customer's request
- Resolved customer complaints by exchanging merchandise, refunding money, or adjusting bills.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
CUSTOMER SERVICE CASHIER
Tikis
06.2022 - Current
- Sandeep.sandy703206@gmail.com, Maintained high standards of customer service during high-volume, fast-paced operations
- Monitored and maintained inventory levels to ensure adequate stock
- Processed returns, exchanges, and refunds in accordance with store policy., Solved problems and resolved conflicts for team members and customers
- Able to order stock for the store and look after the things day to day schedule
- C, C++ Recording Counts
- POS Inventory System Operation
- Stockroom Management
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Answered product questions using knowledge of sales and store promotions.
- Worked with floor team and managers to meet wide range of customer needs.
Education
MASTER OF NETWORKING - CYBER SECURITY
Melbourne institute of technology
Melbourne, VICTORIASkills
- Relevant
- Coursework
- JAVA
- SQL
- SKILLS
- Layout Assistance
- Performing Needs Assessments
- Customer Complaint Resolution
- Customer Service and Assistance
- Customer Relations
Timeline
CUSTOMER SERVICE CASHIER
Tikis
06.2022 - Current
STORE MANAGER
Liberty oil
05.2021 - 06.2022
MASTER OF NETWORKING - CYBER SECURITY
Melbourne institute of technology
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