Dedicated courier professional with exceptional communication and customer service skills. Expertise in efficient route planning and accurate record-keeping. Committed to enhancing delivery accuracy and client satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Courier Sub Contractor
Direct freight
Campbellfield, VIC
01.2022 - 05.2026
Communicated with clients to confirm delivery times and address any inquiries.
Maintained accurate delivery and pickup records using tracking software to ensure accountability.
Delivered items to residential addresses within specified time frames.
Checked and secured package loads prior to deliveries to prevent damage and ensure safe transport.
Provided excellent customer service by answering questions about delivery status.
Developed understanding of delivery routes to optimize travel and minimize delays from traffic and construction.
Communicated with customers to coordinate delivery times.
Courier Contractor
DPD Company
High Wycombe, london
02.2009 - 03.2021
Delivered packages to diverse locations, ensuring timely service and customer satisfaction.
Responded to customer inquiries regarding deliveries and pickups, enhancing overall service experience.
Completed all paperwork accurately to uphold delivery and pickup record integrity.