Sandeep Subba
Perth
Summary
Enthusiastic and reliable customer service professional with over 3 years of front-line retail experience, adept at delivering exceptional service in fast-paced environments. Skilled in handling cash transactions, resolving customer concerns, and promoting in-store offers with a friendly and engaging approach. Flexible and resilient, with proven ability to excel in midnight and rotating shifts while maintaining a safety-first mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Checkout Operator / Customer Service Assistant
Farmer Jack’s
Perth
01.2024 - Current
- Delivered fast, friendly, and accurate checkout service to a diverse customer base.
- Processed cash, EFTPOS, and refunds with high attention to accuracy and loss prevention.
- Maintained well-stocked and tidy store presentation, including late-night restocking duties.
- Assisted customers in locating products and provided tailored product recommendations.
- Demonstrated flexibility by covering early morning and late-night shifts when required.
Executive Front Desk Attendant
Lemon Tree
Bhutan
01.2018 - 01.2021
- Managed front desk operations, including customer inquiries, reservations, and billing.
- Handled customer concerns with professionalism, ensuring a positive guest experience.
- Coordinated with other departments to ensure smooth service delivery.
- Maintained accurate records and managed cash handling for daily transactions.
Procurement Assistant
Phuensum Builders
Bhutan
01.2016 - 01.2017
- Processed purchase orders and managed supplier communications.
- Monitored stock levels and coordinated timely deliveries.
- Ensured all procurement activities aligned with company policies and budget constraints.
Education
Master of Human Resource Management -
Murdoch University
WA, Australia08.2025
Bachelor’s Degree - Tourism And Travel Management
Rockvale Management College
India07-2018
Skills
- Exceptional interpersonal and communication skills
- Cash handling & EFTPOS operation
- Inventory management and stock replenishment
- Time management and multitasking in busy environments
- Conflict resolution and customer complaint handling
- Ability to work independently during late-night hours
- Promoting and upselling in-store products and promotions
- Workplace safety & emergency response awareness
Certification
- Responsible Service of Alcohol (in progress)
- First Aid (if applicable)
Availability
Midnight shifts (Thursday & Saturday) and flexible to cover additional shifts when required.
References
Available upon request.
Timeline
Checkout Operator / Customer Service Assistant
Farmer Jack’s
01.2024 - Current
Executive Front Desk Attendant
Lemon Tree
01.2018 - 01.2021
Procurement Assistant
Phuensum Builders
01.2016 - 01.2017
Master of Human Resource Management -
Murdoch University
Bachelor’s Degree - Tourism And Travel Management
Rockvale Management College