Sandepa Sharma
Coombs
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Property Manager
Blackshaw Gungahlin
Gungahlin
02.2025 - Current
- Managed daily operations of residential properties and ensured tenant satisfaction.
- Coordinated maintenance requests and supervised repair work for timely completion.
- Conducted property inspections to assess condition and ensure compliance with regulations.
- Assisted in lease administration and tenant onboarding processes for new occupants.
- Developed and maintained positive relationships with tenants and service providers.
- Prepared property reports and maintained accurate records of activities and transactions.
- Resolved tenant disputes through effective communication and conflict resolution techniques.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Met with prospective tenants to show property and assess applications or sign leases.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Property Manager & Leasing Consultant
Luton Properties
Manuka
01.2024 - 02.2025
- Managed tenant relations and addressed concerns promptly.
- Coordinated property maintenance and repair requests efficiently.
- Oversaw lease agreements and ensured compliance with regulations.
- Conducted property inspections to maintain quality standards.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Completed lease applications and verifications, notifying prospects of results.
Property Manager
IPG
01.2023 - 12.2023
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Completed annual rent calculations using housing database software.
Education
Melbourne Institute of Technology
Skills
- Public Speaking
- Analytical Thinking
- Self-Directed
- Quality Assurance
- Conflict Resolution
- Attention to Detail
- Flexible and Adaptable
- Written Communication
- Multitasking
- Interpersonal Communication
- Property management
- Property inspections
- Customer relationship management
- Market analysis
- Effective communication
- Time management
- Team collaboration
- Tenant relations
Certification
- Registered Property Manager
- Valid driver's license
Software
Property Tree
Property Me
Sorted
Agent Box
IRE
Tapi
Inspection Express
Timeline
Property Manager
Blackshaw Gungahlin
02.2025 - Current
Property Manager & Leasing Consultant
Luton Properties
01.2024 - 02.2025
Property Manager
IPG
01.2023 - 12.2023
Melbourne Institute of Technology