Telecommunications Analyst
Tech Mahindra
04.2022 - Current
Hi, I’m
Sandeep Kumar Belli
Melbourne,VIC
I believe you have to be willing to be misunderstood if you're going to innovate.
Jeff Bezos
Summary
Qualified graduate and emerging professional eager to build industry career. Quick learner with great people skills and focus on problem-solving. Handles complex assignments without complaint and works great under pressure. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Work History
Tech MahindraMelbourne, VIC
Telecommunications Analyst
04.2022 - Current
Job overview
- Accurately read, understood, and carried out written instructions.
- Followed standards and procedures to maintain safe work environment.
- Assessed facilities to determine capacity and needs for telecommunications systems.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.
- Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
- Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
- Developed and implemented procedures for preventive maintenance, backup and data recovery.
- Consulted with clients to identify business and technical requirements for proposed system modifications and technology purchases.
MY FONE PTY LTDMelbourne, VIC
Senior Telecommunication Analyst
12.2020 - 04.2022
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Coles GroupSydney, NSW
Team Member
01.2019 - 04.2022
Job overview
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
OportoSydney, NSW
Restaurant Supervisor
05.2018 - 11.2020
Job overview
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
- Maintained impressive 96% accuracy of financial transactions, overseeing error-free processing of cash, check, and credit card transactions.
Education
Federation University AustraliaSydney, NSW
Master of Information Technology from Business Analyst And Enterprise Systems
07.2020
Osmania UniversityHyderabad, INDIA
Bachelor of Commerce from Computers
08.2017
Skills
- Complex Problem-Solving
- Financial Compliance
- Capital and Resource Allocation
- Executive-Level Presentations
- Competitive Market Analysis
- Business Intelligence Systems
- Business Analysis
- Business Recovery and Sustainability
- Business Process Mapping
- Data Synthesizing
- Database Building
Timeline
Senior Telecommunication Analyst
MY FONE PTY LTD
12.2020 - 04.2022
Team Member
Coles Group
01.2019 - 04.2022
Restaurant Supervisor
Oporto
05.2018 - 11.2020
Federation University Australia
Master of Information Technology from Business Analyst And Enterprise Systems
Osmania University
Bachelor of Commerce from Computers
Overview
4
years of professional experience
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