Summary
Overview
Work History
Education
Skills
Certification
Other Certificates
Note
References
Timeline
Generic

Sandesh Bidari

Pascoe Vale,VIC

Summary

As a newly licensed Commercial Pilot with a background of strong customer service, I am seeking an opportunity to contribute, grow and thrive in a challenging aviation environment while delivering exceptional service and upholding the highest standards of safety. I aim to leverage my comprehensive flight training, coupled with a customer-centric mindset, to ensure safe, efficient, and enjoyable flights for all passengers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food Service Ambassador

Cabrini Hospital
06.2022 - Current
  • Monitor and ensure that patients receive meals based on prescribed dietary plans, considering any allergies, restrictions, or special requirements.
  • Collaborate with healthcare professionals to address specific dietary needs for patients with medical conditions.
  • Collaborate with nursing staff, dietitians, and kitchen personnel to address and resolve any issues related to patient meals promptly.
  • Educate patients on their prescribed diets, offering guidance on food choices and providing information on the importance of adhering to dietary recommendations.
  • Address patient inquiries or concerns regarding meal options.
  • Maintain accurate records of patient meal choices, dietary restrictions, and any modifications made in consultation with healthcare professionals.
  • Inspect meal trays for quality, portion control, and adherence to established standards.

Front desk attendant/Night Auditor

Joondalup Resort
  • Check Guests in and out
  • Promptly answer the phone in an efficient and professional manner
  • Balance the ledger
  • Handle guests requests, inquiries and complaints courteously and promptly
  • Handle overnight emergencies
  • Book guests reservations and keep guests ledger organized
  • Bookkeeping, auditing and accounting of numerical data to keep financial records complete and accurate at all times
  • Offer the highest quality of customer service to all the guests to ensure a comfortable stay.

Assistant Housekeeping Manager

AHS Hospitality (Joondalup Resort)
  • Assign duties to staff member
  • Inspect and supervise staff to perform their assigned task and ensure it meets the minimum best practice
  • Listen to customer's complaints and make sure that the complaints are addressed efficiently and effectively
  • Order supplies for the housekeeping department
  • Maintain good relationships with the customers, staffs, Management team and other suppliers of the housekeeping items
  • Ensure the housekeeping department runs within the assigned budget.

Education

Commercial Pilot Licence - Aviation

Tristar Aviation
Melbourne, VIC
12.2023

Diploma in Hotel management - Management

Edith Cowan University (PIBT)
Perth, WA
07.2016

High school diploma in management and computer science - Management

Hetauda School of Management
Hetauda, Nepal
03.2013

Skills

  • CSU endorsed
  • Cash handling and numeracy skills
  • Effective communication skills
  • Customer service skills
  • Excellent attention to detail
  • Ability to learn quickly and adapt in new environment
  • Intermediate computer knowledge
  • Team player
  • Positive attitude
  • Flexible

Certification

Tristar Aviation- Moorabbin Airport

Commercial Pilot license

Private Pilot license

Recreational Pilot license



Have total of hours of 155 hrs inclusive of approx 10 hrs in C205


Other Certificates

  • Australian aviation security identity card (ASIC)
  • First Aid certificate
  • Provide basic emergency life support certificate
  • Provide cardiopulmonary resuscitation certificate
  • Responsible service of alcohol
  • Food handlers certificate

Note

  • Working on getting my Retractable undercarriage endorsement.
  • Have started self study for my Instrument rating theory Exam.

References

Available upon request 

Timeline

Food Service Ambassador

Cabrini Hospital
06.2022 - Current

Front desk attendant/Night Auditor

Joondalup Resort

Assistant Housekeeping Manager

AHS Hospitality (Joondalup Resort)

Commercial Pilot Licence - Aviation

Tristar Aviation

Diploma in Hotel management - Management

Edith Cowan University (PIBT)

High school diploma in management and computer science - Management

Hetauda School of Management

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Sandesh Bidari