Sandesh Maharjan
Riverwood,NSW
Summary
Motivated Personnel practiced in customer relations, sales and inventory control. Demonstrated skill at improving operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
7
7
years of professional experience
Work History
Store Manager
Smartphones Vodafone
10.2021 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Monitored inventory levels and placed orders to restock shelves.
- Prepared monthly reports on sales figures, expenses, profits.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Dispatch Supervisor
South Pacific Laundry
02.2018 - 06.2021
- Developed and implemented policies and procedures to improve operational efficiency.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Coordinated with other departments to ensure smooth inter-departmental communication.
- Monitored incoming calls to ensure they were handled promptly and correctly.
- Tracked and reported on dispatcher performance metrics.
- Scheduled loads according to priority and available equipment.
Education
Undergraduate Degree - Information Technology And Web App Development
Victoria University
07-2017
Skills
- Revenue Generation
- Store operations oversight
- Budget Administration
- Supply Ordering
- Talent Recruitment
- Operations Management
- Hourly shift management
Timeline
Store Manager
Smartphones Vodafone
10.2021 - Current
Dispatch Supervisor
South Pacific Laundry
02.2018 - 06.2021
Undergraduate Degree - Information Technology And Web App Development
Victoria University
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