Security Operations Lead
- Guided the implementation of Splunk Cloud to collect logs from OT, AWS, and on-premises environments
- Built custom parsers for diverse data sources, normalized formats, and extracted key indicators
- Fine-tuned data ingestion, correlation rules, and alerting thresholds to enhance efficiency and minimize false positives
- Connected SIEM with other security tools and threat feeds, enriching detection capabilities and situational awareness
- Assessed the Radio Network configuration and provided inputs for a successful upgrade
- Developed a new incident response process that reduced the average time to resolve security incidents by 25%
- Developed scripts and playbooks for automated incident handling, reducing manual workload and accelerating mitigation
- Comprehensive monthly operational reports (email, weblogs, etc.) detailing security event monitoring activities for management and relevant teams, providing valuable insights into the overall cybersecurity posture
- Successfully implemented a cybersecurity awareness platform, to conduct phishing simulations and provide cyber safety training for all users
- Collaborated with external vendors to design, implement, and deploy a new Active Directory forest and multiple domains for the entire Icon Water tenancy
- Proactively engaged with third-party service providers to identify upcoming cybersecurity projects and establish clear expectations regarding adherence to stringent security standards
- Expertise in industry standards and cybersecurity frameworks (ISO27002, NIST CSF) to enhance Icon Water's cybersecurity posture and safeguard critical infrastructure
- Organized cyber tabletop exercises to simulate cyberattacks and test organizations' ability to respond to them.