Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandhya Khadka

2/69 Bindi St. Glenroy ,VIC

Summary

Proven track record in child and customer care, demonstrated at Kool Childcare with exceptional hygiene practices and a cheerful demeanor. Excelled in creating safe, engaging environments, boosting language development, and enhancing customer loyalty through empathetic service. Skilled in safety awareness and efficient problem resolution, contributing to a significant increase in client satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Personable Childcare Provider effective in providing children with immersive activities, educational assistance and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.

Overview

2
2
years of professional experience

Work History

Childcare Assistant

Kool Childcare
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Read and told stories to promote and support overall language development.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Supported early language development through storytelling, songs, and interactive conversations with children.
  • Maintained daily records of children's individual activities, behaviors, meals, and naps.
  • Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
  • Created and implemented activities to promote language development.
  • Documented children's growth and development.
  • Developed lessons and activities to promote children's physical and emotional development.

Customer Service Cashier

Saccas Fine Foods
2022.06 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Commercial Cleaner

Challenger Trades Office
2022.11 - 2023.09
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Education

Diploma of Early Childhood Education - Early Childhood Education

International Institute Of Education
Melbourne, VIC
04.2024

Bachelor of Business Admin. - Bachelor of Business in Marketing

Ozford College
Melbourne, VIC
03.2022

High School Diploma -

Global College of Management
Nepal
04.2019

Skills

  • Friendly
  • Cheerful and energetic
  • Hygiene practices
  • Active listener
  • Safety awareness
  • Patience and Empathy
  • Reliable and punctual
  • Cash Handling
  • Guest Services
  • Cash Management
  • Customer Focus
  • Refund handling
  • Payment Collection
  • Customer Relationship Management (CRM)
  • Reliable and Responsible
  • Honest and Dependable
  • Creative Thinking
  • Customer Relations

Timeline

Commercial Cleaner

Challenger Trades Office
2022.11 - 2023.09

Customer Service Cashier

Saccas Fine Foods
2022.06 - Current

Childcare Assistant

Kool Childcare

Diploma of Early Childhood Education - Early Childhood Education

International Institute Of Education

Bachelor of Business Admin. - Bachelor of Business in Marketing

Ozford College

High School Diploma -

Global College of Management
Sandhya Khadka