Sandhya Radika Mala
Menangle Park,Australia
Summary
Focused Social Services Director proudly offering 5 years of experience hiring, mentoring and training talented staff members. Flexible professional knowledgeable in laws related to welfare and crisis intervention. Skilled and smart leader remains calm in stressful environments.
Overview
26
26
years of professional experience
Work History
Client Coordinator/Business Office Administrator
Touching Hearts At Home Pty Ltd.
Macquarie Fields , NSW
2019.10 - Current
- A fully fledged group home providing Supported Independent Living and Specialist Disability Living to individuals with mental health issues and physical disability, Home Care Services under NDIS plans
- Duties include all aspects of support work, NDIS plan management, client care plans, client's finance management, coordinating services for clients, managing client medications, teaching life skills, and managing paperwork regarding NDIS and administration of the Group Home business.
- Maintained accurate records of all client communications, including emails, phone calls, documents.
- Responded promptly to customers' requests via email or telephone.
- Communicated effectively with clients regarding changes in policies or procedures.
- Identified client needs and provided solutions through effective communication.
Disability Support Worker
Afea Care.
Chatswood , NSW
2019.01 - 2020.01
- Duties include all aspects of support work, personal care, domestic assistance, management of medical equipment, transport services, social support, and community support care.
- Assisted in developing self-care skills such as personal hygiene practices.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Managed challenging behaviors through positive reinforcement techniques.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
Disability Support Worker
Ruby's Nursing Care.
Campbelltown , NSW
2018.11 - 2019.08
- Duties include all aspects of support work, personal care, domestic assistance, management of medical equipment, providing transport services, social support, shopping services, and personal care.
- Assisted in developing self-care skills such as personal hygiene practices.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Managed challenging behaviors through positive reinforcement techniques.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
Radio Presenter (On Air)
Radio Rhythm
Brisbane , Queensland
2014.08 - 2017.08
- A 24 hour Bollywood Radio Station broadcasting in Hindi Language catering for audience mainly in Brisbane, Melbourne and also around the globe
- Duties include on air presenting, preparation of on air shifts, research, on air interviews, and news coverage.
- Coordinated with other departments to ensure successful promotional campaigns.
- Engaged in social media activities to promote the station's programs.
- Collaborated with producers to create engaging shows for an audience of diverse backgrounds.
- Organized and conducted interviews with guests on-air.
- Generated ideas for new show formats and content segments.
- Created promotional materials to advertise upcoming shows.
- Attended meetings with program directors or other staff members.
- Adhered to established broadcast standards and guidelines.
Graphic Designer
Snap Printing (Fiji) Ltd
Nadi Town , Fiji
2009.04 - 2014.08
- General Printing on Paper, One Color and Full Color, both Binding, Letterpress and Offset Printing
- Duties include general graphic designing, filing, general office duties, and customer service.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Edited photographs for use in digital media platforms including web banners and social media posts.
- Designed new, on-brand visual elements focusing on concept and messaging.
Journalist
Fiji Broadcasting Corporation
Suva , Fiji
1998.03 - 2005.12
- Fiji's National Radio Station broadcasting in Hindi, English, and Fijian languages
- Duties include general news coverage and news presentation in Hindi and English, conducting interviews, writing news scripts, and preparing major news bulletins.
- Conducted interviews with sources to obtain information for stories.
- Wrote factually correct, concise, and engaging news stories within tight deadlines.
- Interviewed sources, contacts and leads to gather information for stories.
- Monitored local, national and international events for potential story ideas.
Education
CHC51015 - Diploma In Counselling -
Noble Training Academy
2023-02
Diploma In Community Services – Disability Stream -
Kirana Colleges
2021-09
TAE40116 Certificate IV in Training And Assessment -
ACG Global College
2021-08
Certificate IV in Disability -
H&H Accredited Training Australasia Inc.
2020-09
Certificate In Commercial Cookery (Level 1) - Cookery
New Zealand Pacific Training Centre
Nadi, Fiji2008-06
Some College (No Degree) - Hindi Language
Central Hindi Directorate of India
New Delhi, India2004-12
Diploma with Distinction in Hindi Language Studies -
Central Hindi Directorate of India
New Delhi, India2004-12
Certificate in Investigative Journalism -
Fiji Journalism Institute
Suva, Fiji1998-06
Fiji Seventh Form Certificate -
Sangam Sadhu Kuppuswamy Memorial College
Nadi. Fiji1997-11
Fiji School Leaving Certificate -
Sangam Sadhu Kuppuswamy Memorial College
Nadi, Fiji1996-11
Skills
- Strong Organization
- Active Listening
- Community Outreach
- Multitasking
- Teamwork and Collaboration
- Effective Customer Communication
- Problem-Solving Abilities
- Staff Training
- Client Needs Assessments
- Interviewing Skills
- Self Motivation
- Written and Verbal Communication
Extracurricular Activities And Achievements
- Nadi District Coordinator for Vishwa Hindu Parishad (Fiji)
- Editor for Naya Savera and Shanti Doot monthly magazine
Personal Objective
To be a capable person so that I could serve the organization I work for, by applying my knowledge & skills that I have gained through my studies and personal experiences.
Father Name
Satyawan
Personal Information
Date of Birth: 05/29/79
References
- Ms Nelly Clarke, Trainer & Assessor, 0413 770 744
- Mr. Sunil Raj Oberoi, Director, Radio Rhythm 1053AM Brisbane, +61 478877222
- Mr. Sada Mudaliar and Miss Anita Dass, Directors, Snap Printing (Fiji) Limited, Nadi, 9923 794 and 9923 795
Hobbies and Interests
- Reading
- Cooking
- Travelling and Sight Seeing
- Gardening
Languages
English
Professional
Fiji
Professional
Hindi
Professional
Punjabi
Limited
Gujarati
Limited
Timeline
Client Coordinator/Business Office Administrator
Touching Hearts At Home Pty Ltd.
2019.10 - Current
Disability Support Worker
Afea Care.
2019.01 - 2020.01
Disability Support Worker
Ruby's Nursing Care.
2018.11 - 2019.08
Radio Presenter (On Air)
Radio Rhythm
2014.08 - 2017.08
Graphic Designer
Snap Printing (Fiji) Ltd
2009.04 - 2014.08
Journalist
Fiji Broadcasting Corporation
1998.03 - 2005.12
CHC51015 - Diploma In Counselling -
Noble Training Academy
Diploma In Community Services – Disability Stream -
Kirana Colleges
TAE40116 Certificate IV in Training And Assessment -
ACG Global College
Certificate IV in Disability -
H&H Accredited Training Australasia Inc.
Certificate In Commercial Cookery (Level 1) - Cookery
New Zealand Pacific Training Centre
Some College (No Degree) - Hindi Language
Central Hindi Directorate of India
Diploma with Distinction in Hindi Language Studies -
Central Hindi Directorate of India
Certificate in Investigative Journalism -
Fiji Journalism Institute
Fiji Seventh Form Certificate -
Sangam Sadhu Kuppuswamy Memorial College
Fiji School Leaving Certificate -
Sangam Sadhu Kuppuswamy Memorial College
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