Dynamic Cosmetic Counter Manager with a proven track record at Elizabeth Arden, recognized as NSW Beauty Consultant of the Year. Expert in relationship building and sales reporting, I excel in delivering exceptional customer satisfaction and driving sales growth. Committed to maintaining high standards in health and safety while fostering teamwork in a fast-paced environment.
As a passionate Counter Manager representing Elizabeth Arden within the Myer Erina store, I provided a range of services, including assessing customers skin care routines and providing recommended advice, tailored to each client’s individual needs.
I focused on building lasting relationships with customers by offering personalised consultations and expert advice on multiple facets of the beauty industry including skincare, makeup and fragrance. In this role, I was responsible for recording sales, working towards targets, managing a client database to support return appointments and regular event management. Daily duties included maintaining a clean and organised environment and ensuring all my tools and products were sanitized and well stocked. My commitment to delivering high-quality service with makeup and skin care applications, enhanced client satisfaction and return business, contributing to the counters’ successful growth over the period that I managed the business. In 2017, my personal commitment to the business was reflected and celebrated by being recognised and awarded the NSW Beauty Consultant of the year with Elizabeth Arden.
Joining the Myer team as a Christmas casual, my flexible can-do attitude to learn the Myer business allowed me to experience many departments over the busy Christmas trading period. Being a motivated, productive and positive team member, my passion for cosmetics and fragrance facilitated my growth and development working closely with the cosmetics team and enabled me to focus in this area, while remaining flexible when my presence in store was required elsewhere. I thrived in providing support in key logistical areas of the cosmetics and fragrance department, while also being a positive sales assistant that continuously strived to provide exceptional customer service and care to all visitors. In addition to having a natural desire provide a consistent, professional and positive approach to Myer visitors, colleagues and management, I thrive in a sales driven environment and thoroughly enjoy reaching and striving to exceed set sales targets and key metrics.
NSW Beauty Consultant of the year - 2017
Applying makeup for photography and camouflage