Summary
Overview
Work History
Education
Skills
Timeline
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Sandi Clissold

Melbourne,VIC

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Babysitter

Cassandra
Geelong, Vic
10.2024 - 04.2025
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Establishing trust through consistent communication with both parents and kids.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Maintained safe play environment.
  • Completing light housekeeping tasks such as tidying up toys and books.

Childcare Assistant

The Cubby House Colac
Colac, Vic
06.2012 - 12.2013
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Collaborated with colleagues to provide a high standard of care for each child.
  • Monitored children's progress and behavior, reporting observations to lead teacher.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
  • Observed and monitored the safety of all children in care.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Responded promptly to incidents or emergencies according to established protocols.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Prepared and served nutritious meals and snacks in accordance with dietary guidelines.
  • Provided nurturing and appropriate environment for children of various ages.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Performed light housekeeping duties such as tidying up toys after playtime is over.
  • Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
  • Maintained accurate records of daily attendance and other related information.
  • Maintained organized and clean classroom and play areas.
  • Provided safe, nurturing and stimulating environment for children.

Drive-Thru Cashier

McDonalds Colac
Colac, Vic
10.2008 - 05.2012
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Greeted customers promptly and responded to questions.
  • Prepared food items according to company standards for quality and presentation.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Ensured compliance with all health regulations related to food handling practices.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Assisted in training new employees on restaurant procedures and policies.
  • Maintained work area and kept cash drawer organized.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
  • Completed opening, closing and shift change tasks by following company guidelines.

Education

Certificate IV in Disability -

Hammond Institute
Werribee, VIC
08-2022

High School Diploma -

Colac Secondary College
Colac, VIC
11-2011

Certificate 3 in Children's Services -

Skills Connection
Colac, VIC
11-2011

Skills

  • Child supervision
  • Basic hygiene instruction
  • Positive behavior reinforcement
  • Lesson planning
  • Safety monitoring
  • Communication with parents
  • Time management
  • Activity organization
  • Record keeping
  • Excellent communication
  • Basic housekeeping
  • Age-appropriate activities
  • Meal and snack preparation
  • Plan activities
  • Problem-solving abilities
  • Housekeeping

Timeline

Babysitter

Cassandra
10.2024 - 04.2025

Childcare Assistant

The Cubby House Colac
06.2012 - 12.2013

Drive-Thru Cashier

McDonalds Colac
10.2008 - 05.2012

Certificate IV in Disability -

Hammond Institute

High School Diploma -

Colac Secondary College

Certificate 3 in Children's Services -

Skills Connection

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