Sandie Lanni
Coffs Harbour,Australia
Summary
I am caring and dedicated, with a strong nursing and community services background, deeply motivated by a genuine desire to make a difference in people’s lives. I believe that every person deserves to feel safe, respected, and supported in their journey toward healing and independence. My approach combines empathy and professionalism — taking time to understand each individual’s story and walking beside them as they work toward their goals.
Overview
7
7
years of professional experience
Work History
After Hours Support Supervisor
CASPA Services
06.2023 - 09.2025
- Oversaw after-hours operations across multiple residential care settings, providing leadership and support to frontline staff and managing the care of high-needs young people.
- Coordinated crisis responses, managed behavioural incidents, and maintained safety in high-pressure situations.
- Reviewed and updated care plans, risk assessments, and documentation to ensure compliance and quality care delivery.
- Fostered positive team culture and youth development through mentoring, strong role modelling, and proactive leadership.
Therapeutic Care Worker
CASPA Services
02.2021 - 06.2023
- Provided trauma-informed support to children and young people with complex needs in residential care.
- Implemented therapeutic interventions, behaviour support strategies, and crisis de-escalation techniques.
- Fostered a safe, stable environment to support emotional regulation, healing, and personal growth.
- Collaborated with teams to deliver consistent care aligned with individual plans and assessments.
Endorsed Enrolled Nurse
Pulse Agency Nursing
01.2019 - 02.2021
- Delivering patient centered care to adults experiencing mental health challenges within a community setting.
- Conducting comprehensive mental health assessments to monitor status and identify concerns.
- Effectively managing a diverse case load to ensure continuity of care and positive client outcomes.
- Providing supportive interventions such as counselling and crisis intervention to promote recovery and wellbeing.
Case Worker
Songbird Homes
01.2019 - 02.2021
- Managed a caseload of clients with varying disabilities, developing and coordinating personalised support plans aligned with NDIS and person-centred practices.
- Conducted client assessments, risk evaluations, and goal-setting to promote independence, wellbeing, and community inclusion.
- Collaborated with families, service providers, and allied health professionals to ensure integrated and consistent care.
- Applied trauma-informed and strengths-based approaches to support clients with complex behavioural or psychosocial needs.
Education
Bachelor of Psychology -
Southern Cross University
NSW01-2026
Diploma of Community Services - Case Management -
TAFE
Coffs Harbour, NSW01-2023
Certificate in Mental Health and Alcohol or Other Drugs -
TAFE NSW
NSW01-2019
Diploma of Nursing -
TAFE
Coffs Harbour, NSW01-2014
Certificate lll in Home and Community Care -
TAFE NSW
NSW01-2008
Skills
- Comprehensive Assessment and Case Management - Skilled in conducting mental health and risk assessments, developing care plans, and coordinating services that enhance safety and outcomes
- Mental Health and Behavioural Support - Experienced in providing trauma-informed care, de-escalating challenging behaviours, and supporting individuals through emotional distress
- Person-Centred and Trauma-Informed Practice - Skilled in understanding the individual behind the behaviour and tailoring care to meet emotional, physical, and psychological needs
- Strong Communication and Interpersonal Skills - Building genuine rapport and trust with clients, families, and colleagues through empathy, active listening, and clear communication
Timeline
After Hours Support Supervisor
CASPA Services
06.2023 - 09.2025
Therapeutic Care Worker
CASPA Services
02.2021 - 06.2023
Endorsed Enrolled Nurse
Pulse Agency Nursing
01.2019 - 02.2021
Case Worker
Songbird Homes
01.2019 - 02.2021
Bachelor of Psychology -
Southern Cross University
Diploma of Community Services - Case Management -
TAFE
Certificate in Mental Health and Alcohol or Other Drugs -
TAFE NSW
Diploma of Nursing -
TAFE
Certificate lll in Home and Community Care -
TAFE NSW
Certifications
- Working with Children Check (WWCC) NSW, Expiry 26th March 2028
- NDIS Worker Screening Check (NDISWC) NSW, Expiry 22nd September 2028
- First Aid and CPR Certificate, Expiry 23rd May 2028