Sandile Hogo
Thurgoona,NSW
Summary
Possessing half a decade of experience in client based settings, dedicated to comprehensive, compassionate and individualized patient care. Highly motivated, demonstrated ability to develop and implement successful plans of action to address client needs. Committed to helping individuals and families. In addition, l bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Always willing to learn and accountability for actions.
Overview
8
8
years of professional experience
Work History
Youth Mentor
PARBA
06.2024 - 11.2024
- Encouraged exploration of personal interests by guiding youths in identifying their strengths and passions.
- Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
- Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
- Established safe and supportive environment for open discussion, fostering strong relationships between mentors and mentees.
Support Worker
ITEC Health
09.2020 - 11.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Engaged in social networks and communities for personal health and growth.
- Collaborated with other professionals to plan and coordinate care for clients.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Customer Service Representative/Kitchen Hand
KFC
02.2017 - 10.2020
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor Of Nursing -
Charles Darwin University
Casuarina, NT06-2025
High School Diploma -
Darwin High School
Darwin City, NT10.2019
Skills
- Digital skills
- Time management
- Documentation
- Creativity
- Collaboration
- Attention to detail
- Accountability
- Ability to Multitask
- Organizational skills
References
Bradley Malady
PARBA
0419 043 774
Programs@parba.oerg
Jenny Stanton
Itec Health
0457 784 630
J.stanton@itecthealth.com.au
Timeline
Youth Mentor
PARBA
06.2024 - 11.2024
Support Worker
ITEC Health
09.2020 - 11.2024
Customer Service Representative/Kitchen Hand
KFC
02.2017 - 10.2020
Bachelor Of Nursing -
Charles Darwin University
High School Diploma -
Darwin High School
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