Sandip Chaulagain
Rockdale,Australia
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bar Manager
SAKE Restaurant & Bar
08.2018 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the restaurant and bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
BAR SUPERVISOR & MIXOLOGIST
Cargo SWR Restaurant LLC
01.2015 - 10.2017
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Checked ID cards and verified bar guests were of legal age.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
BARTENDER
Hilton World wide.
08.2014 - 01.2015
BARTENDER/WAITER
Emirates Leisure And Retail LLC
08.2012 - 07.2014
Education
Advance Diploma - Hospitality Management
Kordon Institute of Technology
Sydney, NSW02.2022
Diploma - Hospitality Management
Oracles College of Hotel Management India
Kalimpong India06.2012
high school -
Sukuna Multiple Campus Morang Nepal
Morang, Nepal2010
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Responsible Alcohol Service
- Bar Management
- Inventory Management
- Staff Scheduling
- Customer Relationship Building
- Inventory Control
- Safety awareness
- Issue Resolution
- Supply Ordering
- Mixology expertise
- Menu Updating
- Sales Promotion
Certification
- RSA(Australia)
- WSET LEVEL 2 AWARD IN WINES
- WSET LEVEL 1 WARD IN SAKE
- Complete certified advance bartending training of Wine spirits and Beer from M.M.I.Bar Academy (Dubai,UAE).
- World class mixology and liquor training in MMI Bar Academy and also from Path Bar School A&E Dubai,UAE.
- Food safety (Australia)
- Certificate IV in Disability (Australia)
- First Aid & CPR
- Certificate of Advanced Whiskey,Gin,Vodka,Liqueur knowledge.
Languages
English - Fluent
Nepali
Hindi
References
Available upon request.
Timeline
Bar Manager
SAKE Restaurant & Bar
08.2018 - Current
BAR SUPERVISOR & MIXOLOGIST
Cargo SWR Restaurant LLC
01.2015 - 10.2017
BARTENDER
Hilton World wide.
08.2014 - 01.2015
BARTENDER/WAITER
Emirates Leisure And Retail LLC
08.2012 - 07.2014
Advance Diploma - Hospitality Management
Kordon Institute of Technology
Diploma - Hospitality Management
Oracles College of Hotel Management India
high school -
Sukuna Multiple Campus Morang Nepal
- RSA(Australia)
- WSET LEVEL 2 AWARD IN WINES
- WSET LEVEL 1 WARD IN SAKE
- Complete certified advance bartending training of Wine spirits and Beer from M.M.I.Bar Academy (Dubai,UAE).
- World class mixology and liquor training in MMI Bar Academy and also from Path Bar School A&E Dubai,UAE.
- Food safety (Australia)
- Certificate IV in Disability (Australia)
- First Aid & CPR
- Certificate of Advanced Whiskey,Gin,Vodka,Liqueur knowledge.
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