SANDIP SRINI
Sydney,NSW
Summary
Seasoned Sales Representative with exceptional success in business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, leadership, team collaboration, and achieving KPIs in fast-paced environments, skilled in communication, POS systems, and process flow documentation. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. A highly motivated student currently pursuing a degree in Bachelor of Applied Finance and Commerce with hands-on experience in Systems Analysis, Retail Management, and Sales Consulting.
Overview
1
1
year of professional experience
Work History
LOYALTY SALES CONSULTANT
Accor Plus
11.2023 - 04.2024
- Boosted customer satisfaction by providing personalised consultations and tailored product recommendations.
- Achieved sales targets consistently through effective communication and persuasive sales techniques.
- Demonstrated proficiency in cold calling and closing sales, effectively engaging potential clients and converting leads into sales.
- Developed and maintained in-depth knowledge of the products and script to enable confident and informed sales.
- Effectively addressed customer objections and resolved issues, leading to improved customer satisfaction and retention.
- Managed approximately 200 outgoing customer calls per shift.
RETAIL SPECIALIST
Kmart Castle Hill
02.2023 - 11.2023
- Actively involved in decanting several pallets of boxes containing retail products.
- Received deliveries, inspected and verified incoming inventory, coordinated with various departments to allocate resources appropriately, and accurately updated stock records and transactions.
- Stocked shelves and rotated products to ensure optimal visibility and freshness.
- Assisted customers in locating products and answered inquiries.
- Collaborated efficiently in a fast-paced environment in a team and individual setting.
- Processed and packed online orders using WMS (Warehouse Management Systems).
- Operated cash registers, processed returns, and handled cash and card payments efficiently.
BUSINESS SYSTEMS ANALYST INTERN
Resolution Life Australasia
11.2022 - 11.2022
- Performed duties in documenting end-to-end process flows, writing requirements documents for changes in IT systems, and doing mandatory compliance training.
- Collaborated in daily team meetings with the manager and co-workers.
Education
Bachelor of Applied Finance and Bachelor of Commerce - Major- Economics
Macquarie University
Macquarie Park, NSW11.2026
High School Diploma -
Castle Hill High School
Castle Hill, NSW09.2022
Skills
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and able to adapt quickly to new technology platforms
- Expert at building positive customer relationships by demonstrating strong written and persuasive verbal communication
- Able to work individually and excel in collaborative team environments
- Exceptionally skilled in attentively listening to and identifying customer needs and concerns to ensure an accurate understanding and provide tailored solutions
- Able to meet KPIs
- Experienced in cold calling, with a strong ability to convert leads into sales
- Highly adaptable, able to effectively manage fast-changing environments and solve problems efficiently under pressure
- Effectively complete various technical and software documentation
- Able to handle POS and WMS systems well
- Proficient in analysing data, and thoroughly learning product and service knowledge to make informed business decisions
Achievements, Awards and Volunteering
- Certificate of High Distinction, Distinction and Credit in Australian Mathematics Competition (AMC)
- Cross Country Age Champion, Castle Hill High School
- Windsor House Captain, Castle Hill High School
- Relay for Life Charity Participation, 2022
Timeline
LOYALTY SALES CONSULTANT
Accor Plus
11.2023 - 04.2024
RETAIL SPECIALIST
Kmart Castle Hill
02.2023 - 11.2023
BUSINESS SYSTEMS ANALYST INTERN
Resolution Life Australasia
11.2022 - 11.2022
Bachelor of Applied Finance and Bachelor of Commerce - Major- Economics
Macquarie University
High School Diploma -
Castle Hill High School
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