Sandra Araujo
Sydney,NSW
Summary
Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Digital Business Development Manager (Co-Founder/Part-Time)
Hers
01.2020 - Current
- Developed and implemented an e-commerce initiative for an online women’s magazine.
- Built business relationships with high-end fashion retailers/distributors.
- Identified trends within the fashion industry that will lead to sales opportunities.
- Provided services to clients such as consulting, counselling and education.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
Maternity Leave
N/A
01.2015 - 12.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Product Manager Trade Finance
Bank of South Pacific
01.2013 - 12.2014
- Worked with Relationship Banking teams in conjunction with the Head of Business Development/Asset Finance and Head of Trade Finance.
- Identified and generated opportunities to grow the Bank’s market share of Trade Finance business from both existing and prospective clients.
- Responsible for Correspondent Banks relationships.
- Responsible for on-boarding clients to an automated solution for transactions.
- Trained clients on manipulating the bank’s products and services.
- Wrote reports to assist identifying Cross-Sales and/or Sales Referrals.
- Worked with Credit in order to establish credit lines for correspondent banks.
- Backed up of Head of Trade Finance when he was absent.
Global Electronic Cash Management (Project Manager, Transaction Migration Specialist)
JP Morgan Chase
08.2011 - 07.2012
- Responsible for executing operating routines for a broad spectrum of Treasury clients according to standard operating procedures.
- Assisted with the migration of Wire and Cash transfer from Latin America to the US.
- Helped streamline and automate the funds transfer and tax payments process.
- Developed and write procedures.
- Escalated any exception/discrepancy issues.
- Identified trends within the escalated issues that will lead to improvement opportunities and efficiencies in policies/procedures processes.
- Assisted with Special Projects and UAT as assigned
- Generated periodic reports/metrics as required.
Treasury Services (Relationship Manager)
JP Morgan Chase
11.2007 - 07.2011
- Responsible for “Best In Class“ service support to the treasury management clients of the firm using a broad-based knowledge of Treasury Services and Deposit Account products.
- Handled all corporations and financial institutions largest accounts in Brazil and Mexico.
- Provided feedback to team leader and relationship manager concerning status of implementations, product problems, new sales opportunities and competitive information.
- Used product and operations knowledge to identify and promote cross-selling.
- Handled all transactional calls and emails by maintaining a thorough knowledge of the Policies and Procedures.
- Compliance monitoring of client base using considerable anti-money laundering experience.
Securities and Cash Clearing (Senior LATAM Rep)
Citigroup
07.2005 - 11.2007
- Liaison between the LATAM branches and the Tampa operations centre.
- Performed the daily processing and support of LATAM Settlements for Citigroup's global client base.
- Provided settlement of the Brazilian and Mexican Equity and Fixed Income Products.
- Ensured the timely and accurate processing of all cash and securities.
- Identified and implemented service enhancements and process improvements.
- Responsible for the entire trade life cycle including Foreign Exchange, Funding, Pre-matching and Settlement
- Monitored all American Depository Receipts, operational process.
- Provided regional leadership to improve manual process, absorb new businesses, STP and enhance reporting.
Bank Intern
Santander (former BANDEPE)
01.2000 - 12.2000
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
- Streamlined bank processes for improved operational efficiency through detailed analysis and recommendations.
- Assisted in the development of marketing strategies to attract new clients and increase bank revenue.
- Strengthened client relationships with effective communication and personalized financial solutions.
- Provided exceptional service to high-net-worth clients, ensuring their unique financial needs were met with tailored solutions.
Education
BS in Business Administration - Management
University Catholic of Pernambuco (UNICAP)
Recife, BrazilBachelor of Science - Marketing
University of West Florida
Pensacola, FL USA05.2005
Skills
- Decision-Making
- Pipeline Development
- CRM Platforms
- Lead Generation
- Project Management
- Client Consultations
Personal Information
Visa Status: Australian Permanent Resident
Affiliations
- I exercise at the gym 3-5 times weekly, and additionally I walk, bike ride and swim.
Certification
The Export Import Transaction & Risk Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Digital Business Development Manager (Co-Founder/Part-Time)
Hers
01.2020 - Current
Maternity Leave
N/A
01.2015 - 12.2019
Product Manager Trade Finance
Bank of South Pacific
01.2013 - 12.2014
Global Electronic Cash Management (Project Manager, Transaction Migration Specialist)
JP Morgan Chase
08.2011 - 07.2012
Treasury Services (Relationship Manager)
JP Morgan Chase
11.2007 - 07.2011
Securities and Cash Clearing (Senior LATAM Rep)
Citigroup
07.2005 - 11.2007
Bank Intern
Santander (former BANDEPE)
01.2000 - 12.2000
BS in Business Administration - Management
University Catholic of Pernambuco (UNICAP)
Bachelor of Science - Marketing
University of West Florida
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