SANDRA BRADY
COPACABANA,NSW
Summary
Accomplished Medical Secretary with a proven track record at Veivers Services, excelling in medical office management and patient scheduling. Demonstrated expertise in medical terminology and exceptional customer service, enhancing patient satisfaction and streamlining clinic operations. Skilled in electronic recordkeeping and healthcare billing, significantly improving office efficiency.
Overview
17
17
years of professional experience
Work History
Medical Secretary
Veivers Services
08.2010 - Current
- Estimates of operation fees/receipting/invoicing.
- Dealing with private and public hospitals.
- Dealing with Head & Neck Cancer Centre @ RNS
- Typing of letters and operation reports.
- Sterilizing using Autoclave machines.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
Medical Secretary
Dr John Harvey Alexander
01.2008 - 08.2010
* Dictaphone typing/answering phones/ booking patients into surgery and appointments.
* General practice duties in a fast paced environement.
Education
Medical Terminology - Medical
Ourimbah Campus
Ourimbah Central Coast03.2001
Skills
- Clinical Support
- Medical terminology expertise
- Medical Office Management
- Patient check-in
- Medical Records Management
- Appointment Coordination Abilities
- Payment Collection
- Electronic Recordkeeping
- Provider Relations
- Healthcare Billing Knowledge
- Medical Transcription Competence
- Customer Service
- Patient Scheduling
Accomplishments
Started practice as a Medical Secretary & promoted to Practice Manager.
Timeline
Medical Secretary
Veivers Services
08.2010 - Current
Medical Secretary
Dr John Harvey Alexander
01.2008 - 08.2010
Medical Terminology - Medical
Ourimbah Campus
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