Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Brodrick

Melbourne,VIC

Summary

Versatile and dedicated professional with over 30 years of experience in customer-facing roles, notably at Coles Pty Ltd. Excelled in customer satisfaction and team leadership, demonstrating exceptional reliability and adaptability. Proven track record in enhancing customer relations through effective communication and problem-solving skills, alongside proficient cash handling and POS system operation.

Overview

1
1
year of professional experience

Work History

I have worked many jobs in my time :

Reception work in the city - Commonwealth Dental was approx 7 years


Reception work in the city - Collins Book Sellers approx 3 years


Fish and Chip shop in Rye approx 6 years


Coles Pty Ltd in Rosebud for 15 years

Child Care

Lyndel Child Care

Customer Service Representative

Dobsons
11.2023 - Current

Education

Year 10 -

Reservoir District Secondary College
Reservoir, VIC

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Complaint Resolution
  • Customer Focus
  • Product Knowledge
  • Customer inquiries
  • POS System Operation
  • Refund handling
  • Customer Assistance
  • Reliable and Responsible
  • Honest and Dependable
  • Adaptable and Flexible
  • Cleaning and sanitizing
  • Customer Relations
  • Cash Register Operation
  • Active Listening
  • Team Leadership
  • Employee Training
  • Training and mentoring
  • Refunds and exchanges
  • Till Counting
  • I believe l can work in multiple environments due to all the skills l have and l am great at interacting with elderly and resolving problems with compassion and kindness I also have cooking skills

Timeline

Customer Service Representative

Dobsons
11.2023 - Current

Child Care

Lyndel Child Care

Year 10 -

Reservoir District Secondary College

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Sandra Brodrick