Sandra Chen
Bardia,NSW
Summary
Versatile Scientist with extensive Red Cell Reference expertise and Manufacturing Testing background knowledge. Successful track record of accomplishing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
12
12
years of professional experience
Work History
Red Cell Reference Laboratory Scientist
Australian Red Cross Lifeblood
05.2018 - Current
- Champion and Subject Matter Expert in Lifeblood Laboratory Information System (MRNet) for Red Cell Reference patient testing, comprising SoftMolecular application.
- Authored impact assessments and change management documentation in accordance with Lifeblood National Policy
- Designed, constructed and evaluated validation/verification protocol and prepared reports for User Acceptance Testing of application configuration updates.
- Designed and implemented training program in rollout of key information infrastructure locally and nationally
- Co-ordinate and collaborated with internal and external stakeholders to develop best strategies for patient transfusion management with service excellence
- Perform Blood Group Investigation and complex Antibody Investigation for patients
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions in accordance to Therapeutic Goods Administration (TGA) code of Good Manufacturing Practice
IQ Document Control Author
10.2022 - Current
- Design and implementation of Change Control in accordance with Lifeblood national policy
- Performed periodic review and review as part of change control for Standard Operating Procedure and Work Instructions
- Collaborate with internal stakeholders in evaluating and implementing Improvement Log suggestions
Skill Coach and Assessor
10.2016 - Current
- Successfully completed course work and assessment in Skill Coach and Assessor course
- Developed customized strategies and created learner-centered individual program plan in consultation with stakeholders during roll out of MRNet
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve new staff's social integration.
Red Cell Reference Laboratory Technician
Australian Red Cross Lifeblood
01.2016 - 05.2018
- Subject Matter Expert of Reagent Red Cell Panel and participated in review, update and improve of Standard Operating Procedures
- Actively collaborated with internal and external stakeholders to resolve unexpected issues and meet contractual obligations
- Perform routine blood group and antibody investigation for donor samples to inform release of products or further analysis
- Extensive phenotype investigation on both donor and patient samples
- Competent with antibody titration on donor and RCPA QAP samples
- Responsible for result analysis for standardised donor sample testing and ensure that abnormal results are escalated and actioned appropriately
- Reported deviations and completed documentation to ensure compliance with NATA accreditation and adhering to the Therapeutic Goods Administration (TGA) code of Good Manufacturing Practice
Testing Technician
Australian Red Cross Blood Services
10.2015 - 01.2016
- Liaise with team members and stakeholders to ensure completion of contractual obligations both internally and externally
Process Control Laboratory Scientist Grade 4
Australian Red Cross Blood Services
02.2014 - 09.2014
- Initiate, develop and complete statistical productivity analysis system in contribution to the identification, assessment, implementation and evaluation of change initiatives and Rapid Improvement Events
- Regularly provide recommendations for situations outside of the norm drawing upon scientific experience and expertise
- Actively maintain the required standards of quality assurance and regulatory compliance by monitoring and participating in ongoing competency and QAP activities
- Proficient in operation, troubleshooting, and maintenance of multiple testing platforms in the Process Control Laboratory, such as Abbott Cell Dyn Ruby, BD FACS Conto II Flow Cytometer, HemoCue Plasma-Low Hb System and pH meter
Testing Technician Grade 2
Australian Red Cross Blood Services
09.2011 - 02.2014
- Highly competent in the use of the National Blood Management System
- Excellence in result analysis to determine and perform supplemental/confirmatory testing and subsequent follow up for result management in accordance with developed algorithm
- Constantly act in accordance with the codes of Good Manufacturing Practice and Good Laboratory Practice
- Maintained accurate records and documentation
Communication Officer
03.2018 - Current
- Disseminating the proper information to the assigned authorities
- Transcribe and transmit instructions and information from the Chief Warden to occupants during an emergency
Education
Bachelor of Medical Science - Microbiology and Immunology
University of Sydney
Sydney, NSW2008
Skills
- Project Management and Coordination
- Change Control Protocol Development
- Excellent Written and Verbal Communication
- User Acceptance Testing (UAT)
- Scientific Principles Application
- Complex Problem-Solving
- Employee Coaching
- Efficient Work Breakdown Structuring
- Managing Unexpected Obstacles
- Technical Documentation Authoring
Timeline
IQ Document Control Author
10.2022 - Current
Red Cell Reference Laboratory Scientist
Australian Red Cross Lifeblood
05.2018 - Current
Communication Officer
03.2018 - Current
Skill Coach and Assessor
10.2016 - Current
Red Cell Reference Laboratory Technician
Australian Red Cross Lifeblood
01.2016 - 05.2018
Testing Technician
Australian Red Cross Blood Services
10.2015 - 01.2016
Process Control Laboratory Scientist Grade 4
Australian Red Cross Blood Services
02.2014 - 09.2014
Testing Technician Grade 2
Australian Red Cross Blood Services
09.2011 - 02.2014
Bachelor of Medical Science - Microbiology and Immunology
University of Sydney
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