Sandra Fisk
WEST WYALONG - NSW,NSW
Summary
Results-driven Department Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth department operations and positive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Department Manager
Bernardis Marketplace
WEST WYALONG, NSW
11.2020 - Current
- Monitored inventory levels, ensuring optimal stock and minimizing waste.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Developed and maintained relationships with key stakeholders, including suppliers, customers, and team members.
- Coordinated with suppliers and vendors to negotiate contracts and secure favorable terms.
- Performed opening and closing duties as part of management team and handled cash management.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Utilized technology and software for inventory management and sales reporting.
- Delegated work to staff, setting priorities and goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Statement of Attainment - Medical Administration
TAFE NSW
NSW12-2020
Year 10
West Wyalong High School
West Wyalong, NSW12-2007
Skills
- Retail management
- Customer engagement
- Financial analysis
- Performance management
- Employee management
- Product restocking
- Decision-making
- Budget management
- Order management
- Team supervision
- POS software
- Employee scheduling
- Scheduling
- Vendor relationship management
- Loss prevention
- Systems and software expertise
- Workplace safety awareness
- Time management
- Supervisor
- Customer service
- Conflict de-escalation
- Supply and inventory management
- Verbal and written communication
- Department leadership
Certification
- RSA - 2024
Affiliations
- Canteen manager for the local junior rugby league
- Secretary for wyalong public school P&C
Timeline
Department Manager
Bernardis Marketplace
11.2020 - Current
Statement of Attainment - Medical Administration
TAFE NSW
Year 10
West Wyalong High School
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