Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender
Sandra Gastev

Sandra Gastev

PERTH,WA

Summary

Dedicated and Proven track record at Gastev Pty Ltd. Gastev Pty Ltd is a family business owning 2 venues: Denmark Hotel (recently sold) and 43 Below (still operating).

Through 20 years of experience in the Hospitality Industry I have excelled in personnel management and financial oversight. I have expert experience in fostering vendor relations and enhancing customer satisfaction, achieving significant cost reductions while maintaining quality. Gained skills in conflict resolution and team collaboration, consistently maximizing productivity and profitability.

Overview

31
31
years of professional experience
1
1

Certificate of Appreciation Volunteer

1
1

Bachelor Arts Degree Early Childhood Education

1
1

Diploma in Legal Studies

Work History

Venue Manager

Gastev Pty Ltd
06.2007 - 03.2024
  • Recruited, interviewed and hired employees to operate a successful operating business (Bar & Restaurant)
  • Improved staffing during busy periods by creating employee schedules and shifts
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.

Manager

Gastev Pty Ltd
07.2002 - 06.2007
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Controlled costs to keep business operating within budget and increase profits.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Early Childhood Educator

Catholic Education Office
PERTH, WA
02.1993 - 07.1998

Relief work for 5 years at various catholic schools

Teaching Early Childhood 4 year old kindy, Pre-primary and Junior Primary

Education

Certificate IV And Diploma - Legal Studies

Tafe Western Australia
Northbridge, WA
12-2017

Bachelor of Arts - Early Childhood Education

Curtin University
Perth, WA
12-1992

Skills

  • Personnel Management
  • Relationship Building
  • Event Promotion
  • Vendor Management
  • Vendor Relations
  • Event planning and management
  • Facility Maintenance
  • Health and safety compliance
  • Staff Management
  • Staff Supervision
  • Advertising and marketing
  • Menu Planning
  • Effective customer communication
  • Staff training/development
  • Recruitment
  • Cost Control
  • Purchasing and planning
  • Budget Control
  • Sales Tracking
  • Financial Management
  • Decision-Making
  • Financial Oversight
  • Hiring and Onboarding
  • Payroll Administration and Timekeeping
  • Training Management
  • Business marketing
  • Cost Reduction
  • Business Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Customer Relations
  • Conflict Resolution

Certification

Family Violence Service Volunteer

Timeline

Venue Manager

Gastev Pty Ltd
06.2007 - 03.2024

Manager

Gastev Pty Ltd
07.2002 - 06.2007

Early Childhood Educator

Catholic Education Office
02.1993 - 07.1998

Certificate IV And Diploma - Legal Studies

Tafe Western Australia

Bachelor of Arts - Early Childhood Education

Curtin University
Sandra Gastev