Sandra Healey
Morwell,VIC
Overview
15
15
years of professional experience
Work History
Manager
I Love This Shop
Traralgon, VIC
05.2024 - Current
Store Manager
Cheap as Chips
Morwell, VIC
05.2019 - 05.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
Manager on Duty
Aldi
Morwell, VIC
06.2009 - 06.2019
- Monitored staff performance and provided feedback to ensure quality customer service.
- Assigned tasks to employees and monitored progress of projects.
- Ensured compliance with safety regulations, company policies, and procedures.
- Trained new employees on job duties and company policies.
- Resolved customer complaints in a professional manner.
- Created schedules for staff members according to business needs.
- Reviewed daily sales reports to identify areas of improvement.
Education
Certificate 4 - Business
Aldi
Morwell, VIC03-2018
High School Diploma -
Morwell High
Morwell, VIC11-1988
Skills
- Shift Scheduling
- Operations Management
- Talent Recruitment
- Customer Service Management
- Team Development
- Report Generation
Timeline
Manager
I Love This Shop
05.2024 - Current
Store Manager
Cheap as Chips
05.2019 - 05.2024
Manager on Duty
Aldi
06.2009 - 06.2019
Certificate 4 - Business
Aldi
High School Diploma -
Morwell High