Sandra Horaud

- Managed all aspects of household operations, including staff supervision (two housekeepers, one gardener, one handyman), inventory management, and vendor coordination.
- Oversaw a team of domestic staff, providing training, guidance, and performance evaluations.
- Implemented efficient systems for household organization, maintenance, and cleanliness.
- Grooming and walking three dogs
- Coordinated household events and social gatherings, including menu planning and service.
- Maintained an inventory of fine wines, spirits, and collectibles, ensuring proper storage and rotation.
- Provided personalized service to the principal and guests, anticipating their needs and preferences.

- Managed the daily operations of a large estate
- Coordinated travel arrangements and accommodations for the principal and her family.
- Oversaw the setup and service of formal dinners and special events, ensuring impeccable presentation.
- Managed household budgets and expenses, tracking expenditures and optimizing costs.
- Maintained a high standard of cleanliness and organization throughout the estate.
- Handled special requests and ad-hoc projects as assigned by the principal, demonstrating flexibility and resourcefulness.

- Daily housekeeping tasks, Cleaning, organizing rooms, Laundry and ironing, Cooking meals

- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

- Used chemicals by following safety protocols and procedures to avoid burns and injuries.

- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

- Scrubbed floors with special cleaners and equipment to achieve deep clean.

- Ran special errands, including retrieving dry cleaning and making requested purchases.

- Provided exceptional customer service support for VIP guests or clients with specific needs or requests.

- Provide comprehensive administrative support to the CEO, including calendar management and expense tracking.

- Coordinate and schedule meetings, conferences, and events, ensuring all logistics are managed efficiently.

- Prepare and edit presentations, reports, and documents for executive meetings and presentations.

- Conduct research and compile data to support decision-making processes.

- Manage confidential information with discretion and professionalism.

- Anticipate the needs of the CEO and proactively address them to optimize productivity and efficiency.

- Coordinated logistics for business trips and events, including transportation, accommodations, and itinerary planning.

- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.

- Kept detailed track of household and maintenance inventory and schedules.

• Changing the linen in guest rooms, Polishing and dusting furniture and equipment, Disinfecting kitchen and bathroom surfaces, Vacuuming rooms and hallways, Washing windows in guest rooms and public areas
• Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
• Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
• Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
• Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
• Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.