Sandra Jepchumba
North Coogee,WA
Summary
Personable and compassionate with natural ability to connect with and support youth. Understanding of child development and behavior management techniques, coupled with strong communication and conflict resolution skills. Committed to creating positive impact by fostering safe and nurturing environment.
Successfully enhanced youth development through individualized care plans and recreational activities, fostering independence and emotional well-being. Strong communicator and advocate, dedicated to empowering youth and families while navigating community resources effectively.
Overview
2
2
years of professional experience
Work History
Residential Youth Worker
Key Assets
06.2024 - Current
- Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Assisted residents with daily living activities, promoting self-sufficiency and independence.
- Monitored residents'' progress, documenting observations and providing feedback to case managers for ongoing treatment planning adjustments.
- Contributed to a supportive residential atmosphere by modeling healthy behaviors and boundaries for residents to emulate.
- Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
- Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
- Maintained confidentiality of sensitive resident information in accordance with HIPAA regulations.
- Facilitated group sessions for skill-building, socialization, and conflict resolution among residents.
- Improved residents'' emotional well-being through compassionate counseling and support during challenging situations.
- Served as a positive role model by exhibiting appropriate behavior management strategies during difficult situations.
- Continuously pursued professional development opportunities to enhance skills as a Residential Youth Worker and better serve the residents.
- Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.
- Organized recreational outings for residents, encouraging positive social engagement within their local community.
- Developed strong relationships with residents, fostering trust and open communication to address personal issues.
- Implemented behavior modification techniques, resulting in improved resident interactions and reduced conflicts.
- Supported families through consistent communication about youth progress, offering guidance on additional resources available.
- Participated in regular staff meetings, sharing insights on resident progress and contributing to program improvements.
- Contributed to development of individualized plans to support youth goal achievement.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Developed and implemented range of lessons and resources to motivate young people.
- Facilitated youth development and leadership programs for young people from diverse backgrounds.
- Supported and mentored students in developing skills to become successful in community.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Collaborated with parents, teachers and professionals to drive youth program outcomes.
- Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
- Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
- Monitored progress towards service plan goals.
- Developed and maintained relationships with community organizations and agencies.
- Collaborated with various stakeholders to promote social services.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Facilitated communication between clients and other service providers.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Residential Support Worker
Christian Home Care and Disability Services
01.2023 - Current
- Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
- Supervised nine residents within facility and on community outings.
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Participated in regular team meetings to discuss resident progress updates as well as brainstorm solutions for any challenges encountered during service delivery.
- Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
- Monitored client medications and adherence to individual treatment plans.
- Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
- Helped build important life skills such as cooking and cleaning.
- Advocated for resident rights within the facility setting, promoting autonomy whenever possible while balancing safety concerns.
- Provided transportation assistance for residents attending appointments or community outings as needed.
- Implemented behavior modification plans consistently to support positive behavioral changes in residents over time.
- Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
- Provided support during family visits or events, fostering positive relationships between residents and their loved ones.
- Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
- Ensured compliance with state regulations by maintaining up-to-date knowledge of policies and procedures related to residential support services.
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Participated in ongoing professional development opportunities to enhance skills and stay current on industry best practices.
- Communicated effectively with families regarding resident progress and concerns while maintaining confidentiality guidelines.
- Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
- Assisted residents with basic activities of daily living.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Monitored and assisted residents through individual service plans.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Youth Mentor
Stay Well Disability Services
02.2023 - 04.2024
- Built lasting relationships with youth and parents or guardians.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Promoted mental health awareness through workshops and open conversations, equipping youths with coping strategies to manage stress effectively.
- Enhanced communication skills of mentees by conducting regular public speaking workshops and exercises.
- Fostered a culture of mutual support among mentees by encouraging peer mentorship and collaborative learning.
- Served as a positive role model by exhibiting strong work ethic, time management skills, and commitment to personal growth throughout the mentoring relationship.
- Facilitated conflict resolution among peers, cultivating a culture of respect and understanding within the group.
- Strengthened leadership abilities in youths by providing opportunities for them to take on responsibilities within group activities or projects.
- Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
- Encouraged the exploration of personal interests by guiding youths in identifying their strengths and passions.
- Introduced students to positive and creative outlets such as drawing and poetry.
- Coordinated with parents, teachers, and other stakeholders to ensure consistent support for the youth''s overall development.
- Connected youths with relevant resources such as scholarships or internships, enhancing their future opportunities for success.
- Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
- Implemented goal-setting strategies with mentees, promoting personal accountability and growth towards their objectives.
- Provided academic support through tutoring sessions, contributing to improved grades and study habits among mentees.
- Evaluated progress regularly through feedback surveys from both mentors and mentees, allowing for continuous improvement of the program structure.
- Collaborated with fellow mentors to create consistency in program delivery across all areas of focus.
- Facilitated community outreach to expand participation and support.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Helped clients navigate social services system and access needed resources.
- Kept case files updated, accurate and aligned with requirements.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Education
Advance Diploma - Community Services
West Australian Institute of Western Australia
Perth, WA11-2024
Diploma - Community Services
West Australia Institute Of Further Studies
Perth, WA11-2023
Skills
- Substance abuse awareness
- Multicultural competence
- Positive reinforcement
- Mental health support
- Child development
- Educational support
- Goal setting assistance
- Family engagement
- First aid and CPR
- Life skills teaching
- Self-care awareness
- Community resources navigation
- Recreational planning
- Social skill development
- Behavioral interventions
- Conflict de-escalation
- Mentoring
- Emotional support
- Environmental management
- Safety monitoring
- Educational activities
- Advocacy
- Program planning
- Activity implementation
- Program support
- Youth supervision
- Youth development
- Teamwork
- Teamwork and collaboration
- Problem-solving abilities
- Time management
- Excellent communication
- Organizational skills
- Microsoft office
- Policy understanding
- Verbal and written communication
- Active listening
- Behavioral intervention
- Data entry software
Timeline
Residential Youth Worker
Key Assets
06.2024 - Current
Youth Mentor
Stay Well Disability Services
02.2023 - 04.2024
Residential Support Worker
Christian Home Care and Disability Services
01.2023 - Current
Advance Diploma - Community Services
West Australian Institute of Western Australia
Diploma - Community Services
West Australia Institute Of Further Studies
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