Sandra Lawrence
Summary
Motivated and compassionate developing professional with a Diploma of Counselling and currently completing a Dual Diploma in Mental Health, Alcohol and Other Drugs.Skilled in trauma-informed care, motivational interviewing, harm minimisation, relapse prevention, and case management . Knowledgeable in risk assessment, safety planning, and applying personal-centred, strength based approaches. Extremely passionate about supporting young people and families with a strong commitment to promoting wellbeing, reducing harm and building positive community connections .
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Catering assistant, ESS
RAAF Base Amberley – Inflights
06.2021 - 05.2024
- Preparing rations and deliver to aircrafts
- Food preparations
- Kitchen hand duties
- Packing rations
- Flood assistance rations
Utility worker
ESS-Surat Basin
04.2020 - 12.2021
- Cleaning rooms to detail
- Admin duties
- Washing and folding laundry
- Kitchen hand
- Deep cleaning
- Can work in a team
- Water testing
Catering Assistant
ESS- Ipswich Grammar School
05.2019 - 07.2020
- Serving 160 boarders
- Setting up for Functions and Events
- Temp control
- Food Prep
- Dishes
- Stocktake
- RSA
Cleaner
Brisbane Private hospital
01.2011 - 01.2013
- Hand Hygiene Certificate
- Manual Handling Certificate
- Eco Lab Chemical Training Certificate
- Work, Health and Safety Certificate
- Infection Control Certificate
- Cleaning rooms in Brisbane Private also in the Rehab clinic
Receptionist
Queensland Country Women's Association
06.2002 - 11.2004
- Opening and closing shifts
- Emails
- Balancing cash
- Reconciliation
- CMS Hospitality
- Answering phones
- General duties
- Tour bookings
Dining Room Attendant
Queensland Country Women's Association
- Setting up breakfast
- Servicing student meals
- Preparing food
- Cleaning dishes
- General cleaning
- Setting up for functions and events
Education
Diploma - Counselling
TAFE QLD
QLD09.2025
Skills
- Strong ability to communicate with individuals from all diverse cultural backgrounds
- Excellent interpersonal and communication skills
- Proven ability to build rapport and maintain relationships at all levels
- Professional and confident telephone technique
- Skilled in verbal and non-verbal communication
- High- level written and oral communication skills
- Experienced in greeting and assisting the public
- Excellent customer service skills
- Competent in liaising with costumers and colleagues
- Strong team collaboration and liaison skills
- Detail orientated with experience in handling complex tasks
- Effective problem solving
- High attention to detail
- Responsive to enquirers and client needs
- Creative and adaptable
- Excellent time management and organisational skills
- Reliable, hardworking, loyal and a dedicated employee
- High attention to detail
- Responsive to enquirers and client needs
- Creative and adaptable
- Excellent time management and organisational skills
- Reliable, hardworking, loyal and a dedicated employee
Certification
Mental Health First Aid
Blue Card/Yellow Card
NDIS Worker Orientation Module
National Police Check
Timeline
Catering assistant, ESS
RAAF Base Amberley – Inflights
06.2021 - 05.2024
Utility worker
ESS-Surat Basin
04.2020 - 12.2021
Catering Assistant
ESS- Ipswich Grammar School
05.2019 - 07.2020
Cleaner
Brisbane Private hospital
01.2011 - 01.2013
Receptionist
Queensland Country Women's Association
06.2002 - 11.2004
Dining Room Attendant
Queensland Country Women's Association
Diploma - Counselling
TAFE QLD