Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Sandra Lawrence

RAAF Base Amberley – Inflights
Sandra Lawrence
2025
years of professional experience
1
Certification

Motivated and compassionate developing professional with a Diploma of Counselling and currently completing a Dual Diploma in Mental Health, Alcohol and Other Drugs.Skilled in trauma-informed care, motivational interviewing, harm minimisation, relapse prevention, and case management . Knowledgeable in risk assessment, safety planning, and applying personal-centred, strength based approaches. Extremely passionate about supporting young people and families with a strong commitment to promoting wellbeing, reducing harm and building positive community connections .

Work History

Catering assistant, ESS

2 Years 11 Months
RAAF Base Amberley – Inflights | 06.2021 - 05.2024
  • Preparing rations and deliver to aircrafts
  • Food preparations
  • Kitchen hand duties
  • Packing rations
  • Flood assistance rations

Utility worker

1 Year 8 Months
ESS-Surat Basin | 04.2020 - 12.2021
  • Cleaning rooms to detail
  • Admin duties
  • Washing and folding laundry
  • Kitchen hand
  • Deep cleaning
  • Can work in a team
  • Water testing

Catering Assistant

1 Year 2 Months
ESS- Ipswich Grammar School | 05.2019 - 07.2020
  • Serving 160 boarders
  • Setting up for Functions and Events
  • Temp control
  • Food Prep
  • Dishes
  • Stocktake
  • RSA

Cleaner

2 Years
Brisbane Private hospital | 01.2011 - 01.2013
  • Hand Hygiene Certificate
  • Manual Handling Certificate
  • Eco Lab Chemical Training Certificate
  • Work, Health and Safety Certificate
  • Infection Control Certificate
  • Cleaning rooms in Brisbane Private also in the Rehab clinic

Receptionist

2 Years 5 Months
Queensland Country Women's Association | 06.2002 - 11.2004
  • Opening and closing shifts
  • Emails
  • Balancing cash
  • Reconciliation
  • CMS Hospitality
  • Answering phones
  • General duties
  • Tour bookings

Dining Room Attendant

Queensland Country Women's Association
  • Setting up breakfast
  • Servicing student meals
  • Preparing food
  • Cleaning dishes
  • General cleaning
  • Setting up for functions and events

Education

Diploma - Counselling

TAFE QLD | QLD | 09.2025

Completed a Diploma of Counselling and currently undertaking a Dual Diploma of Mental Health, Alcohol and Other Drugs. Training has covered trauma-informed care, dignity of risk, privacy and confidentiality, motivational interviewing, harm minimisation, relapse prevention, case management, and cultural awareness. Developed skills in risk assessment, safety planning, professional boundaries, and applying person-centred approaches. Knowledge of working within legal and ethical frameworks, including privacy legislation and domestic and family violence protections.

Skills

Strong ability to communicate with individuals from all diverse cultural backgrounds.
Excellent interpersonal and communication skills
Proven ability to build rapport and maintain relationships at all levels.
Professional and confident telephone technique.
Skilled in verbal and non-verbal communication.
High- level written and oral communication skills.
Experienced in greeting and assisting the public.
Excellent customer service skills
Competent in liaising with costumers and colleagues.
Strong team collaboration and liaison skills.
Detail orientated with experience in handling complex tasks.
Effective problem solving.
High attention to detail.
Responsive to enquirers and client needs.
Creative and adaptable.
Excellent time management and organisational skills.
Reliable
hardworking
loyal and a dedicated employee.
High attention to detail.
Responsive to enquirers and client needs.
Creative and adaptable.
Excellent time management and organisational skills.
Reliable
hardworking
loyal and a dedicated employee.

Certification

Mental Health First Aid

Blue Card/Yellow Card

NDIS Worker Orientation Module

National Police Check

Timeline

Catering assistant, ESS

RAAF Base Amberley – Inflights
06.2021 - 05.2024Read More

Utility worker

ESS-Surat Basin
04.2020 - 12.2021Read More

Catering Assistant

ESS- Ipswich Grammar School
05.2019 - 07.2020Read More

Cleaner

Brisbane Private hospital
01.2011 - 01.2013Read More

Receptionist

Queensland Country Women's Association
06.2002 - 11.2004Read More

Dining Room Attendant

Queensland Country Women's Association
Read More

TAFE QLD

Diploma from Counselling
Read More
Sandra Lawrence