Summary
Overview
Work History
Skills
Software and database systems
Training
Accomplishments
Timeline
Generic

Sandra McDougall

Upper Swan,WA

Summary

Seeking a new challenge where I can leverage my diverse experience to add more as a contributor to a dynamic team. Skilled & motivated office administrator and finance officer with experience across government, financial services, manufacturing, not-for-profit, and construction industries. Adept at managing financial tasks, providing administrative support, and ensuring compliance with policies and legislation. A strong communicator with a focus on customer service, problem-solving, and operational efficiency. I am able to manage multiple tasks and projects effectively, ensuring quality outcomes even in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Travel Coordinator

WA POLICE
11.2022 - Current
  • Company Overview: The Accounting Services Unit develops, implements, and maintains appropriate systems, policies, procedures, training, and advice for recognition of revenue received, debtor invoices, payments to vendors and other claimants, air travel bookings, and purchasing card management
  • In this stand-alone role within the Revenue department, I am responsible for coordinating and managing all aspects of commercial air travel across the agency
  • Monitor dedicated telephone lines and manage email inbox for flight requests
  • Self-manage workload ensuring deadlines are met, with the ability to adapt to changing work demands
  • Analyse individual travel requests, considering both operational and non-operational requirements
  • Manage air travel bookings through the Travel Management System (CTM), ensuring cost efficiency, accurate information, and compliance with agency policies, including the Premier's circulars and best fare policies
  • Arrange flights for personnel, handle travel emergencies such as flight cancellations and delays, and resolve issues to minimize disruptions
  • Provide advice to personnel regarding completion of Air Booking Forms and procedures relating to Ministerial approvals for extraditions, prisoner escorts, and international travel
  • Complied with company standards while preparing internal, informal and official documentation.
  • Maintain records of travel arrangements, including Local Purchase Orders and Diary of Travel, and manage databases related to flight requests
  • Verify invoices for accuracy, manage airline credits, ensure all relevant forms and documents are received, collected, and retained in preparation for processing journal transfers, and prepare ministerial quarterly reporting
  • Maintain corporate airline lounge membership databases

Travel and Purchasing Card Officer

WA POLICE
09.2020 - 10.2022
  • Initially, the position was responsible for travel only, and I occupied that role independently until this merged with the purchasing card responsibilities
  • In this role, ensured the provision of high-level customer service through the processing of transactions for air travel and purchasing cards
  • Assisted with requests received for updates to purchasing cards
  • Examined applications for Purchasing Cards, verified identification, and ensured cardholder agreements were in order
  • Processed applications for new/renewed cards, cancellations, and changes
  • Extracted transactions from FP to format and upload into SAP to debit the expenditure to relevant accounts
  • Ensured compliance with agency policies and procedures


Accounts Payable Officer

WA POLICE
11.2019 - 09.2020
  • As an Accounts Payable Officer, I was responsible for reviewing invoices to ensure the correct documentation, account coding, and approvals prior to processing payments
  • I was responsible for processing manual and electronic invoices, ensuring timely and accurate payment processing
  • Verified all payments in accordance with Treasurer's Instruction308 (authorisation of payment)
  • Liaised with internal and external customers to resolve issues with invoices
  • The role also involved liaising with vendors for master data updates and performing integrity checks on new vendor applications before entering them into SAP, checking banking details, ABN, email address, and contact numbers
  • Ensured all payments for goods/services were completed in accordance with agency policies and procedures
  • Additionally, I assisted with general administrative duties as needed

Accounts Payable Officer

WBO Infrastructure
08.2019 - 10.2019
  • I assisted with the high work volume following a company decision to centralise their Accounts Payable (AP) Department interstate. I maintained the supplier database; and responded to vendor inquiries via telephone or email to assist in resolving discrepancies and queries.
  • Assisted with month-end closing procedures to ensure timely completion of financial reporting requirements.

Accounts Payable Officer

ABH Group (Dale Alcock)
02.2019 - 07.2019
  • Maintained the Accounts Payable email box for their Plumbing supplier, matched approved invoices with purchase orders, and ensured invoices were processed in a timely and correct manner, credit card reconciliation, payment requisitions, BAS general journal payment, and reconciling the general ledger (GL).

Accounts Payable Officer

Solargain Pty Ltd
09.2017 - 01.2019
  • I maintained the email box daily for Hot Water & PVC Departments, liaised with external customers to resolve any accounts payable matters, and used my high-level interpersonal skills to establish and sustain professional relationships with Solargain branches across the country.
  • Other duties included: collaborated with project managers regarding order approvals, reconciled vendor statements, and assisted with employee expense reimbursements

Skills

  • Finance and Office Administration
  • Accounts Payable/Receivable
  • Information Security and Compliance
  • Analytical/problem solving
  • Outstanding interpersonal skills
  • High level of attention to detail
  • Team player
  • Cultural Awareness
  • Stakeholder engagement
  • Sound judgment/decision making
  • Accountability and adaptability
  • Records management
  • Discretion/confidentiality
  • Interpersonal & Organizational:

Software and database systems

  • SAP
  • Microsoft Office Suite: Word & Excel
  • Outlook
  • Microsoft Office Teams
  • MYOB/EXO
  • MYOB/Business
  • JD Edwards
  • WEBPAS
  • Therefore Navigator


Training

  • Nexacu Skills Training – Excel Intermediate
  • Information Security Awareness
  • Aboriginal Cultural Awareness
  • Introduction to Fatigue Management
  • Manual Handling
  • Fire Extinguisher Awareness
  • Infection Control

Accomplishments

  • Contribution to Taskforce Rodia, formed to locate missing child Cleo Smith in 2021. I assisted in arranging multiple travel booking for WAPOL investigation teams; Forensics, Major Crime, Homicide, Dog Squad and Airwing. Working alongside the administration time in these department, we supported their operational deployment over a 3 week period, achieving a wonderful outcome

Timeline

Travel Coordinator

WA POLICE
11.2022 - Current

Travel and Purchasing Card Officer

WA POLICE
09.2020 - 10.2022

Accounts Payable Officer

WA POLICE
11.2019 - 09.2020

Accounts Payable Officer

WBO Infrastructure
08.2019 - 10.2019

Accounts Payable Officer

ABH Group (Dale Alcock)
02.2019 - 07.2019

Accounts Payable Officer

Solargain Pty Ltd
09.2017 - 01.2019

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Sandra McDougall