- I show my support for all kinds of charities from cancer research, men's mental health, PTSD
- I enjoy helping others and giving back to the community
- Offering time and support to shelters for the homeless
- Watching Movies and TV Shows
- Riding my motorcycle
- Gardening
- Fundraising Events
- Reading
- I enjoy cooking for friends and family gatherings
Sandra Nowland
Pharmaceutical
Blakeview,SA
Summary
Professional Leader at National Pharmacies with a proven track record in enhancing team productivity and customer satisfaction. Skilled in conflict resolution and team motivation, I foster collaboration and streamline workflows, resulting in improved service quality and repeat business. Committed to continuous improvement and building strong client relationships.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
Team Leader
National Pharmacies
10.2002 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Assisted in recruitment to build team of top performers.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Shift scheduling
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Documentation and reporting
- Analytical thinking
- Overseeing daily activities
- Conflict resolution
- Leading team meetings
- Safety processes and procedures
- Complaint resolution
Accomplishments
- Supervised team of 25-30 staff members.
- Resolved product issue through consumer testing.
- Earned the Safety Award in 2015 for keeping LTIFR at a low.
- Achieved results by completing KPI with accuracy and efficiency.
Interests
Education
Taperoo High School
Year 11Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Office, WMS,
Work Preference
Work Type
Full TimeImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid sick leavePaid time offStock Options / Equity / Profit SharingTimeline
Team Leader
National Pharmacies
10.2002 - Current
Taperoo High School
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