Sandra Rotgans
Noraville,New South Wales
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Housekeeper and Housekeeper Supervisor
Pullman Magenta Shores Resort / AHS Hospitality
Magenta, NSW
03.2012 - 07.2017
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Scheduled employees' shifts according to occupancy levels at the hotel.
- Responded promptly to maintenance requests from guests or staff members.
- Delegated work to staff, setting priorities and goals.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
Housekeeper and Waitress
Lake Haven Motor Inn and Palms Restaurant
Lake Haven, NSW
07.2010 - 12.2011
- Changed bed linens and towels, tidied up rooms.
- Took orders for food and drinks and delivered them to guests.
Food and Beverage Manager
La Hacienda Bahia Paracas
PERU, Paracas
04.2009 - 12.2009
Shift Supervisor
Sumaq VIP Lounge and Business Centre (International Airport)
PERU, Lima
12.2006 - 11.2008
Event Coordinator
Hotel Monasterio (Orient-Express Hotels Train & Cruises)
PERU, Cusco
11.2005 - 04.2006
Housekeeper
The Broadmoor Hotel
Colorado Springs, Colorado USA
01.2004 - 04.2004
Education
Bachelor of International Hotel and Tourism Management -
CENFOTUR / UN Tourism Tedqual Certification
PERU04-2007
Skills
- Hardworking
- Fluent in Spanish/English
- Hospitality Background
- Computer Skills
- Exceptional Time Management
Certification
- CERTIFICATE II III Business Administrator TAFE
- CERTIFICATE III English for Futher Study TAFE
- CERTIFICATE III Spoken and Written English TAFE
REFERECES
- Robyn Campbell TEL. 0490 419 637
Timeline
Housekeeper and Housekeeper Supervisor
Pullman Magenta Shores Resort / AHS Hospitality
03.2012 - 07.2017
Housekeeper and Waitress
Lake Haven Motor Inn and Palms Restaurant
07.2010 - 12.2011
Food and Beverage Manager
La Hacienda Bahia Paracas
04.2009 - 12.2009
Shift Supervisor
Sumaq VIP Lounge and Business Centre (International Airport)
12.2006 - 11.2008
Event Coordinator
Hotel Monasterio (Orient-Express Hotels Train & Cruises)
11.2005 - 04.2006
Housekeeper
The Broadmoor Hotel
01.2004 - 04.2004
Bachelor of International Hotel and Tourism Management -
CENFOTUR / UN Tourism Tedqual Certification
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