Sandra Shilansky
East Lindfield
Summary
Reference Librarian with extensive experience at Auckland Public Library and North Sydney Council. Expert in problem-solving and guiding students, I have successfully managed reference collections and promoted community events. Committed to delivering exceptional customer service.
Overview
2025
2025
years of professional experience
Work History
Reference Librarian
Auckland Public Library
- Worked in the Commerce and Science Department, handled reference questions on the library desk and helped with displays.
Reference Librarian
North Sydney Council
08.1988 - 07.2024
- Weekend and night supervisor on Reference Desk
- Managed reserve desk collection of reference materials.
- Helped promote events.
- Conducted art classes for last 10 years for the local community.
- Offered reading advisories.
Public Librarian
Cape Town Municipal Council
01.1980 - 11.1985
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Trained and supervised library staff, volunteers and other personnel.
Education
Higher Diploma In Librarianship - Librarianship
University of Cape Town
Cape Town, South Africa12.1979
Psychology
University of Cape Town
Cape Town, South Africa12.1978
Skills
- Problem-solving skills
- Clear communicator
- Guiding students
- Library outreach
Timeline
Reference Librarian
North Sydney Council
08.1988 - 07.2024
Public Librarian
Cape Town Municipal Council
01.1980 - 11.1985
Reference Librarian
Auckland Public Library
Higher Diploma In Librarianship - Librarianship
University of Cape Town
Psychology
University of Cape Town
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