Sandra Aniversario
Canberra,ACT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
DECJUBA
Canberra , ACT
02.2023 - Current
- Trained and mentored team members on customer service techniques.
- Implemented visual merchandising strategies to enhance product displays.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Prepared staff work schedules and assigned team members to specific duties.
- Approving staff members timesheet on a daily basis
- Strategiese with the CEO, State Manager and Regional Manager
- Acting manager while Store Manager is absent.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Retail Sale Assistant
Harris Scarfe
Tugg, ACT
06.2018 - 02.2023
- Processed transactions accurately using point-of-sale systems.
- Handled returns and exchanges following store policies.
- Managed cash register operations using POS system and processed sales and returns.
- Answered questions from customers about products and services.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Helped customers by answering questions and locating merchandise.
Skills
- Customer service
- Team leadership
- Staff training
- Time management
- Visual merchandising
- Point-of-sale systems
- Problem solving
- New hire training
- Attention to detail
- Microsoft Office Suite
- Payment processing
- Store cleaning
- Communication
Timeline
Assistant Store Manager
DECJUBA
02.2023 - Current
Retail Sale Assistant
Harris Scarfe
06.2018 - 02.2023