Sandra Chemtai Cheruiyot
Westleigh
Overview
10
10
years of professional experience
Work History
Administration Supervisor
Bunnings Artarmon
07.2024 - Current
- Managing the administrative part of the store.
- Directly manage a team of six, and following up on their tasks.
- Manage the store's budget ensuring we adhere to it and balance the spending.
- Ensuring my team is up to date with all and any new training.
- Listening to the teams queries and guiding them to the right resources.
- Bridging the team to our Operations and Complex manager.
Inventory Specialist
Bunnings Artarmon
05.2023 - 07.2024
- Investigating stock variances by conducting daily inventory counts across different departments.
- Analysing reports that provide patterns and information on the store's inventory accuracy.
- Communicating with the team members and supplier representatives in the store on the correct way to manage our inventory.
- Providing best customer service.
Front End Controller
Bunnings Artarmon
01.2021 - 01.2023
- Processed returns and refunds for customers on items in line with the company's policies.
- Managed the daily sheet for support ensuring all team members got their breaks on time and rotating duties around the team.
- Trained new team members on the registers once they received their log in and also trained new team members to the service desk on key cutting, hiring and correctly processing refunds for our customers.
Support Worker
AssureAbility
12.2021 - 10.2022
- Writing daily reports on the clients incidents to track their behaviours.
- Assisting clients with personal care such as daily hygiene, having meals on time, dressing.
- Helping clients with house chores, cleaning, cooking and laundry.
- Providing social support to clients and helping them engage in the community.
- Transporting clients to their medical appointments, grocery shopping and helping them through their daily routine.
Barista
Bunnings Artarmon
11.2018 - 01.2021
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Maintained accurate stock levels to provide best service to the customers.
Food Service Worker
Kenya Tea Bags Pty Ltd.
01.2019 - 01.2021
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Served customers in a timely manner meeting their dietary needs.
Operations Team Member
Bunnings Artarmon
01.2018 - 01.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases and locate items.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Barista
G Café | Nairobi, Kenya
01.2017 - 01.2018
- Responsible for brewing and serving coffee, tea and other beverages.
- Maintaining high standards of hygiene.
Bartender
Alvionce Cocktail Lounge | Nairobi, Kenya
01.2017 - 01.2018
- Making and serving cocktails and other alcoholic beverages.
- Creating new cocktails to expand the menu.
- Providing customer service.
Volunteer
Family Health Options Kenya | Kenya
01.2015 - 01.2018
- Rehabilitation of teenage mothers.
- Growing and nurturing young talent in Kenya.
- Carrying out workshops aimed at reproductive health and better nutrition.
Primary School Teacher
Lakeview Academy | Kenya
01.2015 - 01.2017
- Responsible for a Grade 4 class and taught Math and Languages.
- Ensured the students did their homework and had their diaries signed by their parents.
- Engaged with the other teachers and participated in school events.
Timeline
Administration Supervisor
Bunnings Artarmon
07.2024 - Current
Inventory Specialist
Bunnings Artarmon
05.2023 - 07.2024
Support Worker
AssureAbility
12.2021 - 10.2022
Front End Controller
Bunnings Artarmon
01.2021 - 01.2023
Food Service Worker
Kenya Tea Bags Pty Ltd.
01.2019 - 01.2021
Barista
Bunnings Artarmon
11.2018 - 01.2021
Operations Team Member
Bunnings Artarmon
01.2018 - 01.2021
Barista
G Café | Nairobi, Kenya
01.2017 - 01.2018
Bartender
Alvionce Cocktail Lounge | Nairobi, Kenya
01.2017 - 01.2018
Volunteer
Family Health Options Kenya | Kenya
01.2015 - 01.2018
Primary School Teacher
Lakeview Academy | Kenya
01.2015 - 01.2017