Avid gardener, cow lover and breakaway roper
Sandy Brown
Summary
Dynamic professional with over 20 years of cash handling expertise currently at Hamley Bridge General Store and Post Office. Recognized for exceptional customer service and problem-solving skills, I implemented security procedures that enhanced safety and reduced theft. A dedicated team player, I thrive in fast-paced environments while maintaining a focus on quality and efficiency. Achieving all of this and still making the most deliciously bacon and egg rolls and the best coffee in the district.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Post Office Clerk, Barista, Food Prep Manager
Hamley Bridge General Store and Post Office
03.2022 - Current
- Opening and Closing both business's independently.
- Assisted customers in completing necessary forms, Bill payments and till count in and out.
- Reduced wait times for customers by maintaining a well-organized, clean work area.
- Maintained accurate records of all transactions, ensuring proper accounting and inventory management.
- Delivered exceptional customer service, resolving issues promptly and courteously with follow up.
- Implemented new procedures to address potential security risks, safeguarding both postal workers and customers alike from harm or loss due to theft or fraud attempts. Improving facility communications and accountability, aligning food handling and kitchen facility with current up to date guidelines.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Participated in regular training sessions to stay up-to-date on industry trends, regulatory changes, and product offerings.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cafe Barista/General Manager
Rustic Edge Cafe and Flowers Kapunda
11.2020 - 03.2022
- General running and ordering of inventory of both kitchen menu and homewares and gifts
- Meeting with suppliers, invoicing and bill payments
- Staff rosters, wagers and providing upskilling for staff
- Ordering and preparing cut flowers for
- Contributing to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Senior Veterinary Nurse
Adelaide Plains Equine Clinic
03.2005 - 12.2020
- Building solid long term relationships with clients, sales reps and staff.
- Self education in new current work practices to implement at clinic to increase both clinic income and work satisfaction.
- Increased client satisfaction by delivering compassionate and attentive care to both patients and pet owners during consultations.
- Implemented safety protocols within the clinic environment to ensure the well-being of patients, staff members, and visitors alike.
- Enhanced patient care by implementing efficient treatment protocols and monitoring systems.
- Assisted in the successful completion of various surgical procedures, ensuring a sterile environment and proper instrument preparation.
- Utilized diagnostic equipment effectively for accurate test results that aided in prompt diagnosis and treatment planning processes.
- Maintained detailed medical records accurately documenting each patient''s health history, diagnoses made during appointments along with treatments administered.
- Reduced recovery time for surgical patients through diligent post-operative care and pain management techniques.
- Managing drug stores and ordering for large three Vet practice, Including extensive record keeping for S4 and S8 and restricted drugs.
Education
Certificate I, Certificate II, Certificate III. - Veterinary Science, Nursing
Torrens Valley Institute of TAFE
Adelaide, SA06-2007
Skills
- Excellent team worker with positive can do attitude
- Fun, fast learning,up skilling, cleaning freak
- 20 years cash handling expertise, all kinds and amounts
- Sales and upselling techniques, can sell anything to anyone
- Workplace safety awareness, Problem solver
- Fit 2 work certified
- Food Safety and Expert Barista training
- Working with Children and Police Clearances
- Keen Gardiner and home DIY with own farm
- Public speaking, Extensive event planning
- Pos systems and Tyro trained
- Florist and Breakaway roper
Interests
Certification
Australian Postal Consol operator
including ,Every day Banking,Financial Products How we interact with customers,Competition and Consumer law -Product liability,Fraud detection and Prevention and Fundamentals of Australian post programs.
HG Coffee School
Barista Level 1
Hygienic practices and Food Safety
Fit 2 Work
Bronze kq4w19psne
As At:14 Mar 2025
HR Truck Licence
Working with Children
Police Check
Timeline
Post Office Clerk, Barista, Food Prep Manager
Hamley Bridge General Store and Post Office
03.2022 - Current
Cafe Barista/General Manager
Rustic Edge Cafe and Flowers Kapunda
11.2020 - 03.2022
Senior Veterinary Nurse
Adelaide Plains Equine Clinic
03.2005 - 12.2020
Certificate I, Certificate II, Certificate III. - Veterinary Science, Nursing
Torrens Valley Institute of TAFE
Similar Profiles
Chelsea Kelly-EnglishChelsea Kelly-English
Shop Assistant at Bridgewater General Store And Licenced Post OfficeShop Assistant at Bridgewater General Store And Licenced Post Office
Nicholas FloresNicholas Flores
Team Captain at Hamley Bridge Football ClubTeam Captain at Hamley Bridge Football Club
Mikaela HanrattyMikaela Hanratty
Store Manager at Karen's New Berrima Store & Post OfficeStore Manager at Karen's New Berrima Store & Post Office