Sandy Jenkyns
Moresby,QLD
Summary
With my Store Manager experience at Tropical Fruit Train, I have excelled in customer service and problem-solving and have solid grounding and experience in the running of a successful retail store. Proficient in MYOB, ordering and supplier relations, I have consistently achieved positive outcomes, fostering strong relationships and ensuring a positive shopping experience. I have a passion for food and working within this industry is a path that I wish to pursue.
Overview
6
6
years of professional experience
Work History
Store Manager
Tropical Fruit Train
03.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Stock ordering and supplier relations.
- Store merchandising and display.
Kitchen Hand / Supervisor
Horang Chicken
02.2024 - 06.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Waitress
Cafe Del Fuego
01.2024 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Food Safety Supervisor - Hospitality
CTA Training Specialist
06-2025
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Proficient in MYOB
- Proficient in Word, Excel, Power-point
Languages
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Korean
Elementary
Thai
Elementary
Interests
My interests include travel, food, fashion, outdoor activities and recreational Lego
Timeline
Kitchen Hand / Supervisor
Horang Chicken
02.2024 - 06.2024
Waitress
Cafe Del Fuego
01.2024 - 03.2024
Store Manager
Tropical Fruit Train
03.2019 - Current
Food Safety Supervisor - Hospitality
CTA Training Specialist
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