To find an administrative position that utilises my skills, knowledge and the opportunity to expand upon those for the company's benefit.
Overview
7
7
years of professional experience
Work History
Exam Invigilator
Holmes College
01.2011 - 01.2012
Invigilate and supervise at examinations to ensure compliance with College policy relating to conduct in examinations
Administer associated processes and tasks to ensure the efficient and effective operation of examinations
Setup examination venue and assist the Chief Invigilator, following instructions as requested
Issue examination papers as required
Supervise candidates during examinations
Collection of attendance slips and completed examination papers
Comply with Examination Rules and Procedures stipulated in the Invigilators Manual and other relevant policies
Document and report incidences of misconduct.
Beauty Consultant
Jurlique International
01.2009
Providing a 5 star customer service and selling skills of Jurlique products
Understanding customer's skin type to recommend the most suitable and effective products
Recommending products that will suit customer's lifestyle and age
Having sit-down and standing consultations
Keeping the counter and displaying tables clean and tidy
Handling of stock
Restocking of products
Keeping sales records and identifying the sales targets
Keeping customer records to create a personalised service
Dealing with customer complaints, refunds and exchanges.
Sales Assistant
David Jones Limited
01.2007 - 01.2009
Providing a 5 star customer service and selling skills of premium brands
Experienced in working in various departments: Childrens wear, Childrens toys, Ladies shoes, Ladies handbags, Designer Handbags and Jewelry and accessories
Successfully meeting and exceeding both individual and team budgets
Promotions and sales of the David Jones store and American Express Card
Cashier, handling of stock and merchandising
Dealing with customer complaints, refunds and exchanges
General tidiness of the floor and displays.
Shareholder
Relaxus Body and Skin care
01.2005 - 01.2006
Distributing business pamphlets and flyers
Handling of stock
Dealing with skin care related questions
Promotions and sales of seasonal products and beauty treatments.
Education
Master of Teaching (Secondary) -
Australian Catholic University
12.2015
Bachelor Business - Business Management
Holmes College
12.2012
Bachelor of Music majoring in Arts Management -
Australian Institute of Music
12.2008
Certificate III and Certificate IV in Music Performance -
TAFE ULTIMO
12.2007
Completed Higher School Certificate -
Our Lady of the Sacred Heart College
12.2006
Skills
Language skills: English, Mandarin and Indonesian
Works well as a team member or as an individual
Enthusiastic to meet new challenges
Fast learner and adapt to new skills and environments
Aims to achieve the best result in an efficient manner
Goal-driven to meet high performance standards
Responsible to commit to excellence and success
Multicultural Awareness to build rapport with customer of all backgrounds
Retail experience
Client Relationship Building
Customer Service
Beauty trends understanding
Relationship Building
Personalized recommendations
Promotions and discounts
Brand representation
Maintaining Client Records
Products knowledge
Product Demonstrations
Skincare consultation
Marketing
Cross-selling techniques
Sales Records Management
References
Vishnu Sugumar, Holmes College Student Services Coordinator
Sandhy Patrick Massie, Holmes College Lecturer
Katherine Hugo, Jurlique Bondi Junction Manager
Jack Yi, David Jones Childrens’ Toys Manager
Rose Benjamin, David Jones Limited Department Supervisor
Languages
English
Full Professional
Chinese (Mandarin)
Professional Working
Indonesian
Native or Bilingual
Timeline
Exam Invigilator
Holmes College
01.2011 - 01.2012
Beauty Consultant
Jurlique International
01.2009
Sales Assistant
David Jones Limited
01.2007 - 01.2009
Shareholder
Relaxus Body and Skin care
01.2005 - 01.2006
Master of Teaching (Secondary) -
Australian Catholic University
Bachelor Business - Business Management
Holmes College
Bachelor of Music majoring in Arts Management -
Australian Institute of Music
Certificate III and Certificate IV in Music Performance -