Sandy Lam
Bedford,WA
Summary
Proven Picker Packer at Campion Education, adept in product packaging and fostering teamwork, significantly enhanced order fulfillment accuracy. Excelled in a fast-paced environment by leveraging attention to detail and collaboration skills, leading to reduced shipping errors and improved warehouse safety. Demonstrated commitment by adapting to peak periods, directly contributing to team productivity.
Overview
4
4
years of professional experience
Work History
Customer Service
McDonald's Restaurant
05.2024 - Current
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Team Member
KFC Restaurant
10.2022 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Boba Barista
Teamorrow
02.2021 - 10.2022
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
Picker Packer
Campion Education
09.2020 - 02.2021
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
Education
High School -
Morley Senior High School
Noranda, WA08.2022
Skills
- Product Packaging
- Order Picking
- Warehouse Safety
- Packing Accuracy
- Labeling and Tagging
- Quick Learner
- Attention to Detail
- Teamwork and Collaboration
- Product picking
- Time Management
Timeline
Customer Service
McDonald's Restaurant
05.2024 - Current
Team Member
KFC Restaurant
10.2022 - 05.2024
Boba Barista
Teamorrow
02.2021 - 10.2022
Picker Packer
Campion Education
09.2020 - 02.2021
High School -
Morley Senior High School
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