Sandy McMaster
Warragul,Gippsland
Summary
Skilled Support Officer with background in providing high-quality assistance to clients and colleagues. Experience includes handling customer inquiries, managing office operations, and coordinating team activities. Strengths lie in problem-solving abilities, communication skills, and adaptability. Previous roles have seen improvement in operational efficiency and client satisfaction through proactive support efforts. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Compliance Support Officer
Department of Energy, Environment and Climate Action
Morwell , Victoria
2022.09 - Current
- Provided administrative support including scheduling appointments and managing calendars.
- Identified opportunities for process improvement and implemented solutions accordingly.
- Provided training sessions for staff members on how to use various software programs.
- Participated in regular team meetings to discuss current projects and goals.
- Supported financial operations by processing invoices and expense reports.
- Organized and serviced meetings by producing agendas and taking minutes.
- Coordinated logistics for meetings and events, including room bookings and equipment setup.
- Handled travel arrangements, coordinating transportation and reservations.
- Coordinated travel arrangements and accommodations for staff business trips.
- Assisted in the maintenance of office equipment and inventory supplies, placing orders as necessary.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Provided guidance and support to staff members who work with the company's fleet of vehicles.
- Analyzed operational reports for trends and discrepancies to optimize fleet utilization.
- Established relationships with third-party vendors who provide services related to fleet operations.
- Managed daily operations of a fleet of vehicles, including scheduling repairs and maintenance.
- Oversaw the acquisition and disposal of vehicles, ensuring alignment with fleet requirements and budget constraints.
- Implemented GPS and telematics systems to monitor vehicle locations and driver behavior, enhancing fleet efficiency.
- Maintained records of all uniform orders and tracked shipments to ensure timely delivery.
- Managed budgeting and forecasting for uniform department, including managing inventory control and purchasing supplies.
- Supervised daily operations of uniform department, ensuring compliance with company policies and procedures.
- Adhered to all safety standards while performing assigned tasks in the workplace.
- Inspected delivered items against purchase order specifications prior to acceptance.
- Collaborated closely with Accounts Payable personnel to resolve discrepancies in invoices or payments promptly.
- Verified accuracy of invoices against purchase orders prior to processing payments.
- Selected vendors based on price, quality, service level agreements.
- Coordinated with internal departments to identify needs and develop purchase orders accordingly.
- Collected, evaluated and stored documents securely in permanent records.
- Provided training to staff members on proper use of the document management system.
- Ensured compliance with all applicable laws and regulations related to document retention.
- Coordinated with staff members to ensure accurate filing of documents.
- Assisted end users with resolving electronic content access issues while maintaining security standards.
Education
Warragul Secondary School
Warragul, VICSkills
- Operational Support
- Records Management
- Teamwork and Collaboration
- Problem-Solving
- Professional Networking
- Travel Arrangements
- Quality Assurance
- Document Management
- Office Administration
Certification
- Cert IV in Business Administration
Timeline
Compliance Support Officer
Department of Energy, Environment and Climate Action
2022.09 - Current
Warragul Secondary School
- Cert IV in Business Administration
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