Hi, I’m
Sandy A Townsend
Karalee,QLD
Overview
2022
years of professional experience
Work History
Stenhouse Recruitment
Senior Credit Advisor Role
10.2021 - 01.2022
Job overview
- Working with Work Cover Qld using CPIS under Workers Compensation Act 2003
- Actioning Returned Mail, Updating the system new address, and customer contact details Actioning customer disputes by phone/email/correspondence Working with Work Cover Qld using CPIS under Workers Compensation Act 2003
- Actioning cancellation of work cover policies and submitting for approval to Manager Actioning customer requests by phone, letter, email
- Check wage Assessments that have been declared/reassess where necessary for clients
- Debt collection by phone/email/text/letter requesting overdue policy premiums to be paid Actioning customer disputes by phone/email/correspondence Update customer Bank Details into CPIS
- Process customer Refunds and submit for approval to clients nominated Bank Accounts
QRider Pty Ltd
Senior Credit Officer
08.2021 - 09.2021
Job overview
- Receiving application and checking compliance within Q Rider policy for approval
- Submitting application to higher management for approval outside approval limit
- Checking and validating applications for Grants under covid 19 disaster
- Assisting other team members when required with next course of action
- Prepare files for Bad Debt Write off
- Account Reconciliations
- Update computer systems using Sap/RMS for customer accounts
- Preparing files for Legal Action/Recommendation whether debt recoverable
- Pdate computer system using Sap/RMS/Excel/Amazon Workspaces SPER ENFORCEMENT/OSR state Treasury/Home Builder Grant
Uct
Project Support Officer
01.2020 - 01.2021
Job overview
- Actioning Returned Mail, Updating the system new address, advising relevant hub
- Actioning One Mail/Microsoft Outlook Inbox/Validating copying to Nexus SharePoint
- Processing Direct Debits for customers/ assisting month end canceo correspondence receive and registering on to Nexus SharePoint and allocating to the respective client officer
- Actioning Returned Mail, Updating the system new address, advising relevant hub
- Actioning teams for meetings/chats for all departments
- Update Excel spreadsheet of correspondence registered actioned and complete
- Tica database update of all clients changes of details
- Register with other AA organizations and confirm valid with driver’s license or passport details
- HOMEBUILDER APPLICATIONS/FIRST HOME OWNERS GRANTS
- APPLICATIONS/FIRST HOMEOWNERS GANTS: : Actioning Voice Mails/Email Inbox – AR Finance
- Actioning customer disputes by phone/email/correspondence
- Process Nexus client requests and updating Home Builder and First Home Grants
- Assisting customers with their enquiries by email, letter received and action
- Assisting customers with resolution of their issues
- Advising other departments of their needs and action plan to resolve customer issues
- C
- Providing customer by email, phone etc
- Of Approval/Rejection
- Assisting other team members with the home builder application received and validated/registered
- Assisting customers with change of payments frequency fortnightly/monthly
- Actioning Voice Mails/Email Inbox – AR Finance
- Actioning customer with queries re their applications submitted/rejected/resolve to have approved
- Actioning customer disputes by phone/email/correspondence
- Process Nexus client requests and updating Home Builder and First Home Grants
- Updating customers applications approved and fille ref no/third parties of the same
- Updating HIA spreadsheet of Approvals/Rejection and status of client’s application
- Updating home Builder Grant spreadsheet of new applications received/approval required
- Assisting other team members with their enquiries on assisting home builder applications
- Updating Home Builder Grant spreadsheet with existing applications status and completion date
- Process Nexus client requests and updating Home Builder and First Home Grants
- Update Nexus of all application’s final approval and completion date and date funds transferred to their nominated Bank Accounts submitted on their application
Bolton Clarke- RDNS/Homecare/RSL Care
Senior Finance Officer
07.2019 - 03.2020
Job overview
- Actioning Returned Mail, Updating the system new address, advising relevant hub
- Assisting Finance Officer with Action Plan to resolve delinquent accounts/write offs
- Actioning Voice Mails/Email Inbox – AR Finance, updating relevant hub, Procura, Dynamics 365
- Actioning customer disputes by phone/email/correspondence
- Process Daily Cash Receipts using Tech One, Dynamics D365
- Assisting customers with resolution of their issues
- Providing customer Copy Invoices/Statements/Receipts
- Assisting other team members with collections when necessary
- Assisting customers with change of payments frequency fortnightly/monthly
- Assisting clients with their NDIS requirements when needed
- Actioning correspondence from State Trustees, Wills, Probates, etc
- Updating Procura
- Advising Head Office of Month End Collections
- Processing Debtor Refunds Cheque/Eft Transfer
- Processing Invoices/Credit Notes on Dynamics, D365
- Processing Direct Debits for customers/ assisting month end Direct Debit Dishonors, resolve
Southbank Tafe
Senior Debt Recovery Officer
06.2019 - 07.2019
Job overview
- Data Migration Action Plan to recover all delinquent debts/Processes to finalize Recovery/Write off
- Assisting Finance Officer with Action Plan to resolve delinquent accounts/write offs
- Account reconciliations for Students Tafe/Au study Accounts
- Actioning customer disputes by phone/email/correspondence
- Resolving customer queries with regards to banking/allocations
- Assisting customers with resolution of their issues
- Providing customer Copy Invoices/Statements/Receipts
- Assisting other team members with collections when necessary
- Assisting customers with change of payments frequency fortnightly/monthly
- All other general administration when required for customers
Endeavour Foundation Pty Ltd
Senior Credit Controller/Administrator
03.2019 - 05.2019
Job overview
- Collection of outstanding debts by phone/email/fax/letter for various queues
- Account reconciliations for customer accounts
- Handling customer enquiries by phone/email/correspondence
- Actioning customer disputes by phone/email/correspondence
- Resolving customer queries with regards to banking/allocations
- Action CFAs for disabled patients and update their records using Care link/ASX Dynamics
- Assisting other administrator advising solution with customers file on next action to take
- Assisting customers with resolution of their issues
- Actioning Excel Reports to update disability files for payment of board/rent entitlement from the public trust
- Assisting clients with their NDIS needs
- Providing customer Copy Invoices/Statements/Receipts
- Working with other government agencies like Public Trust/Financial Administrators
- Assisting other team members with collections when necessary
- Assisting customers with change of payments frequency fortnightly/monthly
- All other general administration when required for customers
Brisbane City Council Fortitude
Senior Billings /Collection Officer
09.2018 - 01.2019
Job overview
- See Position Description for Brisbane City Council
- Collection of delinquent debt 120 -380 days
- Working with Insurance Companies for payment of traffic debt for Infrastructure
- Working on Files for Enforcement/Court action
- Assisting other team members when required with next course of action
- Prepare files for Bad Debt Write off
- Account Reconciliations for accounts receivable/accounts payable cheque run
- Update computer systems using Sap/RMS for customer accounts
- Preparing files for Legal Action/Recommendation whether debt recoverable
- Update computer system using Sap/RMS/Excel
Thorn Group Finance Aust Pty Ltd
Senior Collections Officer
01.2018 - 07.2018
Job overview
- Credit Applications/Trade Reference processing
- Bad Debt – Liquidations and Receiverships
- Reconciliations for disputed accounts
- AR Aging / Uninsured Debtors Report - meeting with Branch Manager
- Collections of overdue debtors
- Copy Invoice/Statements
- Dunning Letter processing
- Order Releases
- Cashflow forecast
- NCI Reporting
- Monthly journals – small balances/bank fees
- Undeposited funds = nil by end of month
- Aust wide Collections- Motor Vehicle Repossession/Business Equipment
- Prepare files for Legal NCML
- Advising Head Office of Month End Collections
Blast One Int (Aust) Pty Ltd Murrarie
Credit Manager
08.2017 - 12.2017
NCML, One, Pty Ltd, Foundation
Credit Manager
08.2017 - 12.2017
Job overview
- Credit Applications/Trade Reference processing
- Accounts payable matching purchase orders/invoices reconciling for monthly payment run
- Bad Debt – Liquidations and Receiverships
- Reconciliations for disputed accounts
- AR Aging / Uninsured Debtors Report - meeting with Branch Manager
- Collections of overdue debtors
- Copy Invoice/Statements
- Dunning Letter processing
- Order Releases
- Cashflow forecast
- NCI Reporting
- Monthly journals – small balances/bank fees
- Undeposited funds = nil by end of month
- Mater
Debt Recovery Officer
04.2017 - 06.2017
Job overview
- Due to a Data Migration in June 2016 – assigned Special Project to aid in recovery of Delinquent debt 60-360 days old
- Project: Prepare action plan/strategies/time frame of issues to resolve
- Access current Debt Recovery Process and suggest possible improvements to Managers
- Implement new Policy and Procedures
- Liaise with Manager to implement improvements on the whole Collection Process (Debtors Reports/Delinquent Debt Report/Letters/Statements/Invoices/Direct-Debit/Bank Account/Credit Card
- System Diary Notes to flow through all in-house systems (Microsoft Dynamics/Excel/SAP)
- Detail requirements to finalize the project
- Issue invoices/Credits/Statements to all debtors by email/fax
- Weekly meetings with Finance/AR Manager to discuss action plan to reduce delinquent debt, discuss any issues to be resolved by advisors
- Use an Online Credit Card System to process payments when required by debtors
- Daily contact with staff member, advisors, managers working to an agreement placed by the Legal Dept
- Within their Industry
- Weekly report showing all Collection actions taken for the week
- Account reconciliations
- Process Write Off's of delinquent debt and prepare file for Litigation & Legal Dept
- Collections of all outstanding debts - maintaining notes on both credit systems
- Setting up files for the Debt Management Recovery Process
Labour Solutions Australia, Michael Page International
Debt Recovery Officer
09.2016 - 03.2017
Job overview
- Due to a Data Migration in June 2016 – assigned Special Project to aid in recovery of Delinquent debt 60-120 days old
- Project: Prepare action plan/strategies/time frame of issues to resolve
- Due to a Data Migration in June 2016 – assigned Special Project to aid in recovery of Delinquent debt 60-120 days old
- Project: Prepare action plan/strategies/time frame of issues to resolve
- Due to a Data Migration in June 2016 – assigned Special Project to aid in recovery of Delinquent debt 60-360 days old
- Project: Prepare action plan/strategies/time frame of issues to resolve
- Access current Debt Recovery Process and suggest possible improvements to Managers
- Implement new Policy and Procedures
- Liaise with Manager to implement improvements on the whole Collection Process (Debtors Reports/Delinquent Debt Report/Letters/Statements/Invoices/Direct-Debit/Bank Account/Credit Card
- System Diary Notes to flow through all in-house systems (Microsoft Dynamics/Excel/SAP)
- Detail requirements to finalize the project
- Issue invoices/Credits/Statements to all debtors by email/fax
- Weekly meetings with Finance/AR Manager to discuss action plan to reduce delinquent debt, discuss any issues to be resolved by advisors
- Use an Online Credit Card System to process payments when required by debtors
- Daily contact with staff member, advisors, managers working to an agreement placed by the Legal Dept
- Within their Industry
- Weekly report showing all Collection actions taken for the week
- Account reconciliations
- Process Write Off's of delinquent debt and prepare file for Litigation & Legal Dept
- Collections of all outstanding debts - maintaining notes on both credit systems
- Setting up files for the Debt Management Recovery Process
- Access current Debt Recovery Process and suggest possible improvements to Managers
- Implement new Policy and Procedures
- Liaise with Manager to implement improvements on the whole Collection Process (Debtors Reports/Delinquent Debt Report/Letters/Statements/Invoices/Direct-Debit/Bank Account/Credit Card
- System Diary Notes to flow through all in-house systems (Microsoft Dynamics/Excel/SAP)
- Detail requirements to finalize the project
- Issue invoices/Credits/Statements to all debtors by email/fax
- Weekly meetings with Finance/AR Manager to discuss action plan to reduce delinquent debt, discuss any issues to be resolved by advisors
- Use an Online Credit Card System to process payments when required by debtors
- Daily contact with staff member, advisors, managers working to an agreement placed by the Legal Dept
- Within their Industry
- Weekly report showing all Collection actions taken for the week
- Account reconciliations
- Process Write Off's of delinquent debt and prepare file for Litigation & Legal Dept
- Collections of all outstanding debts - maintaining notes on both credit systems
- Setting up files for the Debt Management Recovery Process
QUEENSLAND GOVERNMENT, Randstad
Land Tax Project – Collections Officer
1 1 - 12.2015
Job overview
- Access Action Plan to recover overdue outstanding Land Tax arrears for individuals, corporate and trusts
- Prepare Company/Individual searches by CITEC and Titles Office – accessing Form 24 to update details in relation to Properties owned
- Council searches to confirm correct details and rates are up to date – confirming new owners and current debts outstanding in accordance with the Tax Legislation to “Land Tax”
- Google searches and other searches as required
- Update computer system SAP/RMS with customers correct details
- Collection of delinquent debt – up to 5 years outstanding
- Daily contact with staff members, team leaders, managers, accountants/solicitors to help access their clients individual needs to recover monies outstanding
- Account Reconciliations
- Process Write-Offs of delinquent debt and prepare files for Litigation Department
- Prepare collections of debt by payment arrangement and resolve any outstanding issues
- Negotiation of Issues on delinquent debt
- Working on a weekly spreadsheet (Excel) – updating a master sheet of collection targets achieved
- Recommendation of ways to improve collection and put strategies into place
SILVER CHEF LIMITED, Randstad
Collections Officer / Collections Risk Recoveries
10.2014 - 03.2015
Job overview
- Collections of outstanding debts by phone, email, fax, letter for 2 Large Ledgers Approx
- 2500 Accounts
- Cash Allocation of cheques, credit cards, eft, Bank Transfers/Credit Cards
- Account Reconciliations for debtor’s accounts, issuing invoices, statements
- Processing Payout figures, Assignment of accounts, ABN/ACN Compliance within the act
- Actioning Customers enquiries and resolving disputes and recommending action where necessary
- Assisting other team members with Collections, Daily Dishonors, when required
- Working with Debtors to collect Overdue Payments to be made within a timely manner
- Using an online BPOINT for Credit Card transactions and process to the relevant Debtor Accounts
- Assisting Recoveries/Risk Team to collect Overdue Accounts
- Skip Tracing, speaking with external agents to recover outstanding accounts, sending support paperwork
- Process write offs of delinquent debts and prepare files for Litigation & Legal Department
- Prepare Action plan/strategies/time frame to resolve any issues to get a result
- Prepare spreadsheet with details to Outsource delinquent accounts to collection agencies
- Prepare charge offs and repossession amounts to customers files
FOLLOWMONT TRANSPORT PTY LTD
Collections Officer
05.2014 - 06.2014
Job overview
- Collection of outstanding debts by phone/email/fax/letter for 2 large ledger - Approx
- 2500 accounts
- Cash allocation of cheques/credit card/EFT Transfers to debtor’s accounts
- Account reconciliations for debtor’s accounts
- Handling customer enquiries by phone/email/correspondence
- Actioning customer disputes / resolve issues with managers etc
- Requesting credit notes for debtor’s accounts
- Resolving customer queries with regards to banking/allocation
- Providing copy invoices/credit notes/statements/credit card receipts - daily basis
- Assisting other team members with their collections for month end target to be met, when required
- Collection of delinquent debt 90-150 days - resolving any issues with credit control manager
- Working with the debtors to collect the outstanding monies within a timely manner
- Weekly meetings with Credit Control Manager/ledger review to action delinquent debt issues to enable collection for month end target
- Use an Online Credit Card System (BPOINT) to process payments when required by debtors
BORAL CONST MATERIALS LTD
Credit Officer
04.2014 - 05.2014
Job overview
- Collection of outstanding debts by phone/email/fax/letter for 2 large ledger - Approx
- 2500 accounts
- Cash allocation of cheques/credit card/EFT Transfers to debtor’s accounts
- Account reconciliations for debtor’s accounts
- Handling customer enquiries by phone/email/correspondence
- Actioning customer disputes / resolve issues with managers etc
- Requesting credit notes for debtor’s accounts
- Resolving customer queries with regards to banking/allocation
- Providing copy invoices/credit notes/statements/credit card receipts - daily basis
- Assisting other team members with their collections for month end target to be met, when required
- Collection of delinquent debt 90-150 days - resolving any issues
- Working with the debtors to collect the outstanding monies within a timely manner
- Weekly meetings with Service Manager/AR Manager to discuss any accounts with issues/disputes for action and resolve to enable collection for month end target
- Recharges of incorrect charges online to issue relevant credits
CREDIT UNION AUSTRALIA
Credit Officer
07.2013 - 09.2013
Job overview
- Collection of outstanding debts by phone/email/fax/letter for various queues
- Account reconciliations for customer accounts
- Handling customer enquiries by phone/email/correspondence
- Actioning customer disputes by phone/email/correspondence
- Resolving customer queries with regards to banking/allocations
- Issuing Default Notices/Final Demand/Repossession Notices (Car/Home Loans/Overdraft)
- Collection of delinquent debts for Customers
- Assisting customers with resolution of their issues
- Skip /Tracing/Issue default on Veda Advantage when customers defaults on Loans
- Arranging field calls with agents to visit Customers when defaulted on Car Loans/Home Loans
- Providing customer Copy Invoices/Statements/Receipts
- Preparing customer files for Legal Action
- Assisting other team members with collections when necessary
- Prepare files for write offs for Manager’s approval
- Assisting customers with change of payments frequency fortnightly/monthly
- Doing Loan Pay out figures when required by customers
- Solving customer issues and getting a result of their delinquent accounts
- All other general administration when required for customers
POWELL INDUSTRIAL
Credit Officer
04.2013 - 04.2013
Job overview
- Collection of outstanding debts by phone/email/fax/letter for 2 large ledger - Approx
- 2500 accounts
- Cash allocation of cheques/credit card/EFT Transfers to debtor’s accounts
- Account reconciliations for debtor’s /creditors accounts payment of monthly invoices
- Handling customer enquiries by phone/email/correspondence
- Actioning customer disputes / resolve issues with managers etc
- Requesting credit notes for debtor’s accounts
- Resolving customer queries with regards to banking/allocation
- Providing copy invoices/credit notes/statements/credit card receipts - daily basis
- Assisting other team members with their collections for month end target to be met, when required
- Collection of delinquent debt 90-150 days - resolving any issues
- Working with the debtors to collect the outstanding monies within a timely manner
- Weekly meetings with Service Manager/AR Manager to discuss any accounts with issues/disputes for action and resolve to enable collection for month end target
GENIE AUSTRALIA
Credit Officer
03.2013 - 03.2013
Job overview
- Project: Prepare action plan/strategies/time frame of issues to resolve
- Access current Debt Recovery Process and suggest possible improvements to Managers
- Implement new Policy and Procedures
- Advise Management reasons why delinquent debt outstanding - Resource issues/Processes not
- Followed/Collections Process outside the scheduled time frame
- Liaise with Software Manager to implement improvements on the whole Collection Process
- (Debtors Reports/Delinquent Debt Report/Letters/Statements/Invoices/Direct-Debit/Bank
- Acc/Credit Card
- System Diary Notes to flow through all in-house systems (Evolution/Sap)
- Detail requirements to finalize the project
- Collection of delinquent debt 90-150 days - resolving any issues
- Providing copy invoices/credit notes/statements/credit card receipts - daily basis
QSUPER / QINVEST PTY LTD
Debt Recovery Officer
11.2012 - 01.2013
Job overview
- Project: Prepare action plan/strategies/time frame of issues to resolve
- Access current Debt Recovery Process and suggest possible improvements to Managers
- Implement new Policy and Procedures
- Advise Management reasons why delinquent debt outstanding – Resource issues / Processes not followed / Collections Process outside the scheduled time frame
- Liaise with Software Manager to implement improvements on the whole Collection Process (Debtors Reports/Delinquent Debt Report/Letters/Statements/Invoices/Direct-Debit/Bank Account/Credit Card
- System Diary Notes to flow through all in-house systems (XPLAN/Tech
- One)
- Detail requirements to finalize the project
- Issue invoices/Credits/Statements to all debtors by email/fax
- Weekly meetings with Qin vest Board committee/Finance/AR Manager to discuss action plan to reduce delinquent debt, discuss any issues to be resolved by advisors
- Use an Online Credit Card System (BPOINT) to process payments when required by debtors
- Daily contact with staff member, advisors, managers working to an agreement placed by the Legal Dept
- Within their Industry
- Weekly report showing all Collection actions taken for the week
- Account reconciliations
- Process Write Off's of delinquent debt and prepare file for Litigation & Legal Dept
- Collections of all outstanding debts - maintaining notes on both credit systems
- Setting up files for the QIL Debt Management Recovery Process
VOLVO TRUCKS/BUS BTY LTD
Credit Officer
10.2012 - 10.2012
Job overview
- Collection of outstanding debts by phone/email/fax/letter for 2 large ledger - Approx
- 2500 accounts
- Cash allocation of cheques/credit card/EFT Transfers to debtor’s accounts
- Account reconciliations for debtor’s/creditors accounts
- Handling customer enquiries by phone/email/correspondence
- Actioning customer disputes / resolve issues with managers etc
- Requesting credit notes for debtor’s accounts
- Resolving customer queries with payment of accounts payable transactions
- Providing copy invoices/credit notes/statements/credit card receipts - daily basis
- Assisting other team members with their collections for month end target to be met, when required
- Collection of delinquent debt 90-150 days - resolving any issues
- Working with the debtors to collect the outstanding monies within a timely manner
- Weekly meetings with Service Manager/AR Manager to discuss any accounts with issues/disputes for action and resolve to enable collection for month end target
KNAUF INSULATION PTY LTD
Credit Officer
05.2011 - 06.2012
Job overview
- Collection of outstanding debt by phone & letter/email
- Cash allocation cheques/eft transfer to debtors a/cs
- Opening new accounts processing within the Group Policy
- Vetting new customer/increase credit limits using Dunn & Bradstreet
- Account reconciliations
- Implementing new Credit Procedures to reduce debt for debtors
- Preparing accounts for Liquidators/Legal Process to recover debt
- Credit check for new order releases for customers/checking credit limits
- Faxing/Emailing/Posting Debtors Statements
- Handling customer disputes/resolving their issues
- Credit Notes validating information/recommend approval for credits to be issued
- Monthly Meeting Customer Service Manager to discuss any issues/action to resolve
- Rebates preparation monthly & issue of Credits for Customer special deals, etc
- Assisting National Sales Manager/Reps for all debtor issues
- Supervision of temps when required to assist with debtors’ requirements
- Cash Flow Forecast for expected monthly collections, e.g., $2.5M
- Actioning emails/customer correspondence when required
- Filing
- Major Reconciliation of Bunning’s Delinquent Debt 2009/2010 resolve & collect debt
VEOLIA ENVIRONMENTAL WASTE
Credit Officer
01.2011 - 04.2011
Job overview
- Collection of outstanding debt by phone & letter
- Process Credit Card Payments online to customers a/cs
- Cash Allocations cheques/eft/credit card to debtors a/cs
- Assisting Reps/Branches account queries/adjustments
- Faxing, emailing, post Debtors Statements
- Processing New Account Applications/Veda Advantage online
- Stop Lists weekly report for 3 ledgers/emailing the reps
- Account reconciliations
- Handling customer disputes/queries
- Recharges and issuing credit notes
HLW LIQUOR W/SALE
Payable
•Credit Officer
01.2010 - 12.2010
Job overview
- Data Entry
- Credit Manager (relief)
- Collections of debts (Consumer debt)
- Prior to 2008 – Various Credit & Collections roles
Accounts Receivable Officer
11.2009 - 12.2009
Job overview
- Opening of mail and distribution to relevant depts
- Collection of outstanding debt by phone and letter
- Cash Allocation – Cheques/Efts/Credit Cards respective debtors accounts
- Process Credit Card Payments and allocation
- Faxing and emailing Monthly Statements on a weekly basis for North Qld and Qld, NSW branches
- Checking Credit Applications and opening new accounts
- Processing D/Debits Payments online to head office
- Handling Customer disputes/Queries
- Account Reconciliations.
TOLL IPEC PTY LTD
Credit Officer
09.2008 - 08.2009
Job overview
- Opening of mail and distribution to relevant depts
- Collection of outstanding debt of phone and letter
- Cash allocations and postings of cheques received
- Account Reconciliations
- Credit card transactions
- Negotiating issues and queries on delinquent debt
- Recharges and issuing credit notes
- Suspension of accounts overdue and exceeded terms
HAYS PERSONNEL
Credit Officer, •Collection officer
05.2008 - 09.2008
Education
I.C.M.
I.C.M. Credit Management Levels 1, 2, 3
01.1995
Trade Practices Act, Privacy Act
01.2005
Skills
- CRM
- Instron
- Kestrel
- Navision
- Lotus 123
- Hewlett & Packard
- Dynamics D365
- Tech One
- Digital
- Abacus
- Nucleus Online Banking
- Excel 2011
- Sage
- UDI Enterprise
- Sap
- One Mail
- Nexus SharePoint
- Microsoft
- Accounts Payable
- Accounts Receivable
- Negotiation
- Problem Solving
- Staff Supervision
- Consumer Code Loans
- Non-Code Loans
- Trade Practices
- Privacy Acts
- Dunn & Bradstreet
- Experis
- ABR Risk Management
- Litigations
- Bankruptcies
- Insolvencies
- Bad Debt Write Offs
- Accruals for Bad Debt Provision
- Preparation Year End Rollover
- Bookkeeping
- Set Up New Procedures
Timeline
Senior Credit Advisor Role
Stenhouse Recruitment
10.2021 - 01.2022
Senior Credit Officer
QRider Pty Ltd
08.2021 - 09.2021
Project Support Officer
Uct
01.2020 - 01.2021
Senior Finance Officer
Bolton Clarke- RDNS/Homecare/RSL Care
07.2019 - 03.2020
Senior Debt Recovery Officer
Southbank Tafe
06.2019 - 07.2019
Senior Credit Controller/Administrator
Endeavour Foundation Pty Ltd
03.2019 - 05.2019
Senior Billings /Collection Officer
Brisbane City Council Fortitude
09.2018 - 01.2019
Senior Collections Officer
Thorn Group Finance Aust Pty Ltd
01.2018 - 07.2018
Credit Manager
Blast One Int (Aust) Pty Ltd Murrarie
08.2017 - 12.2017
Credit Manager
NCML, One, Pty Ltd, Foundation
08.2017 - 12.2017
Debt Recovery Officer
04.2017 - 06.2017
Debt Recovery Officer
Labour Solutions Australia, Michael Page International
09.2016 - 03.2017
Collections Officer / Collections Risk Recoveries
SILVER CHEF LIMITED, Randstad
10.2014 - 03.2015
Collections Officer
FOLLOWMONT TRANSPORT PTY LTD
05.2014 - 06.2014
Credit Officer
BORAL CONST MATERIALS LTD
04.2014 - 05.2014
Credit Officer
CREDIT UNION AUSTRALIA
07.2013 - 09.2013
Credit Officer
POWELL INDUSTRIAL
04.2013 - 04.2013
Credit Officer
GENIE AUSTRALIA
03.2013 - 03.2013
Debt Recovery Officer
QSUPER / QINVEST PTY LTD
11.2012 - 01.2013
Credit Officer
VOLVO TRUCKS/BUS BTY LTD
10.2012 - 10.2012
Credit Officer
KNAUF INSULATION PTY LTD
05.2011 - 06.2012
Credit Officer
VEOLIA ENVIRONMENTAL WASTE
01.2011 - 04.2011
Payable •Credit Officer
HLW LIQUOR W/SALE
01.2010 - 12.2010
Accounts Receivable Officer
11.2009 - 12.2009
Credit Officer
TOLL IPEC PTY LTD
09.2008 - 08.2009
Credit Officer, •Collection officer
HAYS PERSONNEL
05.2008 - 09.2008
I.C.M.
I.C.M. Credit Management Levels 1, 2, 3
Trade Practices Act, Privacy Act
Land Tax Project – Collections Officer
QUEENSLAND GOVERNMENT, Randstad
1 1 - 12.2015
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