Sandy Wanrawee Wiboonsin
North Parramatta,NSW
Summary
Welcoming Service Supervisor with outstanding abilities in assisting customers with various inquiries and tasks. Dependable and reliable with excellent training expertise. Experienced leading a team of diverse members by setting high expectations and treating everyone professionally and with respect. Committed and hardworking with over 10years of experience directing food service. Well-rounded leader with talent for supervising employees and skill. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
15
15
years of professional experience
Work History
Service Supervisor
Woolworths Limited
08.2021 - Current
- Assisted with training and development of team members.
- Handled customer complaints and inquiries.
- Monitored team's performance and gave feedback when necessary.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Food Service Worker
Jack And Co
04.2021 - Current
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen and service areas.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Adjusted food preparation methods in accordance with customer requests.
- Cut, sliced and ground meat, poultry to prepare for cooking.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Deli Department Manager
Woolworths Limited
06.2010 - 10.2019
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Inventoried food products and associated materials on weekly basis.
- Observed quality assurance standards to optimize freshness of deli products.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set schedules for [Number] staff by planning and designating shifts and hours.
- Developed special promotions to increase revenues.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Pastry Chef
St.Lukes Aged Care
06.2014 - 03.2015
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Followed food safety standards when handling ingredients.
- Maintained well-organized mise en place to keep work consistent.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Decorated cakes, cupcakes and other pastries according to cafe requests.
- Prepared dough for variety of pastries, cakes and breads.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
Cashier and Sale Assistant
Glenmore Meat Co,Pty,Ltd.,
07.2008 - 06.2010
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Education
Diploma - Business
Bridge Collage
Sydney, NSW2009
Bachelor of Arts - Communication Art
Rangsit University
Bangkok Thailand03.2005
High School Diploma -
Dramatic Art High School
Bangkok Thailand2001
Skills
- Inspection Management
- Project Management
- Patient Care
- Schedule Management
- Hospital Standards
Timeline
Service Supervisor
Woolworths Limited
08.2021 - Current
Food Service Worker
Jack And Co
04.2021 - Current
Pastry Chef
St.Lukes Aged Care
06.2014 - 03.2015
Deli Department Manager
Woolworths Limited
06.2010 - 10.2019
Cashier and Sale Assistant
Glenmore Meat Co,Pty,Ltd.,
07.2008 - 06.2010
Diploma - Business
Bridge Collage
Bachelor of Arts - Communication Art
Rangsit University
High School Diploma -
Dramatic Art High School
REFEREES
Miss Anawila(Anna) Chaimdamnoenkit
Store Manager
0456795555
Mrs.Maliwan Cooper
Service Manager
0450180594
REFEREES
Miss Anawila(Anna) Chaimdamnoenkit
Store Manager
0456795555
Mrs.Maliwan Cooper
Service Manager
0450180594
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