Saneli De Silva
Mount Waverly ,VIC
Summary
An insightful and well-qualified candidate with proven success in improving operations and solving problems. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Real Estate Agent
S A Thompson Nerys
01.2023 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Responded promptly to client inquiries via phone or email.
- Showed residential properties and explained features, value and benefits of available homes.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Acquired new customers, counselled clients and identified purchasing needs to deliver relevant real estate investments.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Analyzed potential investment opportunities based on financial reports.
Sales Consultant
Super Car Holidays
06.2023 - 03.2024
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Collaborated with marketing team to design promotional materials for campaigns.
- Resolved customer complaints and inquiries in a timely manner.
- Assisted in developing sales strategies and setting targets for different accounts.
Host
TGI Fridays
01.2023 - 11.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Checked identification for guests who appeared under age 21.
- Provided excellent customer service by anticipating customer needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Sales Team Member
Cotton On
09.2022 - 08.2023
- Connected with customers using consultative and relationship-driven techniques.
- Suggested products and services to match customers' stated needs and preferences.
- Overcame customers' objections with persuasive techniques and expert knowledge of product features and benefits.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated product features to align with customer needs.
- Created successful strategies to develop and expand customer sales.
Sales Representative
Australian Retirement Press
10.2022 - 06.2023
- Researched competitors' products, prices, and sales techniques.
- Analyzed customer feedback to improve products and services.
- Generated new sales leads through cold calling and networking activities.
- Negotiated pricing contracts with customers to maximize profits.
- Collaborated with other departments such as marketing, finance, logistics.
- Identified opportunities for cross-selling additional products and services.
Education
Bachelor of Commerce - Accountancy
Deakin University
Melbourne 09-2024
Diploma of Business -
Monash University
Melbourne 11-2022
Skills
- Buyers' agent
- Partnership Development
- Recruiting clients
- Property Assessments
- Business Development
- Client management
- Time management
- Creativity and innovation
- Problem solving
- Leadership
- Adaptability
- Persuasive Communication
- Relationship building
- Teamwork
- Empathy
- Confidence
- Active listener
- Strong work ethic
- Fast Learner
- Order Processing
- Upselling
- Goal-Oriented
- Demonstrations
- Exceeds sales goals
- Consultative Sales
- Closing Techniques
- Highly Professional
Accomplishments
- Obtained an overall grade of a high distinction for the Monash College Diploma, demonstrating exceptional academic performance and dedication to my studies.
- Obtained recognition for being the top sales employee at the store, receiving a certificate in acknowledgment for exceptional performance.
Certification
- RSA
Timeline
Sales Consultant
Super Car Holidays
06.2023 - 03.2024
Real Estate Agent
S A Thompson Nerys
01.2023 - Current
Host
TGI Fridays
01.2023 - 11.2023
Sales Representative
Australian Retirement Press
10.2022 - 06.2023
Sales Team Member
Cotton On
09.2022 - 08.2023
Bachelor of Commerce - Accountancy
Deakin University
Diploma of Business -
Monash University
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