Sang Nguyen

• Effectively use pharmaceutical software including Fred Office and LOTS to manage pharmacy products and transactions
• Experienced in payment handling and dealing with customers at the counters
• Assist pharmacists in handling non-prescription clients in S2 and S3 drugs
• Assist pharmacists in dosing customers in Methadone and Suboxone programs, processing e-scripts, and NDSS supply
• Support customers in supplement and formula sessions such as providing information and answering relevant questions about products
• Assist pharmacists with general business including store display and customers enquiries, and in maintaining a well-organized and clean pharmacy environment for optimal workflow

• Effectively use pharmaceutical software (Fred Office) to manage healthcare products
• Assist pharmacists with general business including store display and customer enquiries
• Provide healthcare services for the local community including aged care centres and senior villages
• Enhance customer satisfaction by answering questions and addressing concerns about medications on time
• Maintain relationships with customers

Efficiently handle a high volume of daily medical appointments

Data entry and inventory management

Effectively cooperate with clients and their families via different communication channels (face-to-face, phone calls, emails, fax)

Successfully liaise with doctors, nurses and other health professionals

• Manage library items including books and teaching equipment
• Provide coaching program to staff and students to utilize library resources
• Catalogue books and library resources

• Work as a receptionist at a prestigious resort
• Manage customer booking system and work closely with other departments to ensure the highest customers' satisfaction